Clinical Operations Coordinator (Medical Assistant Extraordinaire)
(Future Practice Manager Track)
Location: Vital Roots Direct Primary Care
Schedule: 8:30a-4:30 pm, MTThF, optional hours on Wednesday
Reports to: Physician/Owner
At Vital Roots Direct Primary Care, we're building the kind of medical practice we wish every patient—and every healthcare professional—could experience.
We believe primary care should be personal, unrushed, relationship-centered, and free from the constraints of the traditional insurance system. Our membership model allows us to care for fewer patients exceptionally well while creating a healthier, more sustainable workplace for our team.
We're looking for someone who wants to grow alongside our practice and is tired of the traditional fee-for-service way of doing things—not simply fill a position. This is an opportunity for a clinical professional who enjoys variety, takes ownership, solves problems before they're noticed, and wants to help build something meaningful.
About the Role
This isn't a traditional Medical Assistant position.
You'll become the physician's right hand—providing exceptional clinical support while also helping ensure the practice runs smoothly every day. Some days you'll be drawing labs, assisting with procedures, and rooming patients. Other days you'll be answering patient messages, organizing inventory, improving workflows, helping at the front desk, or solving whatever challenge the day brings.
As our practice grows, you'll have the opportunity to grow into a leadership role overseeing daily operations and helping manage additional team members as Practice Manager.
We're looking for someone who enjoys wearing many hats and is excited about helping shape the future of an innovative practice.
An Average Day for the Medical Assistant Extraordinaire at Vital Roots:
-Serve as the front desk/reception, welcoming patients and performing check-in duties
-Offer the patient the spa water of the day or snack
-Walk the patient back to get vital signs
-Lead the patient to the physician's office and primary consultation space
-Spend the next 30-60 min performing admin tasks (answering in-basket messages, prior authorizations, managing office inventory)
-As the patient consultation with the physician concludes, performing injections, phlebotomy or any in-office point-of-care testing required
-Greet the next patient
Leadership Growth
As the practice grows, you'll have opportunities to:
- Train and mentor new team members
- Help hire and onboard additional staff
- Manage day-to-day office operations
- Develop standard operating procedures
- Lead quality improvement initiatives
- Become Practice Manager as responsibilities and practice growth support the role
We're Looking For Someone Who...
- Takes initiative without waiting to be asked
- Notices what needs to be done and does it
- Is adaptable and comfortable shifting priorities throughout the day
- Loves creating organized systems
- Has exceptional attention to detail
- Is warm, compassionate, and genuinely enjoys building relationships with patients
- Communicates professionally and confidently
- Values teamwork and humility
- Is committed to continuous learning and personal growth
- Wants a long-term career with opportunities to grow into leadership
Qualifications
Required:
- Medical Assistant certification or equivalent clinical experience
- Strong phlebotomy skills (required)
- Experience performing point-of-care testing
- Excellent computer and EMR skills
- Outstanding organizational skills
- Strong written and verbal communication
- Ability to multitask while maintaining exceptional attention to detail
Preferred:
- Direct Primary Care or concierge medicine experience
- Primary care experience
- Experience with office management or leadership responsibilities
- Knowledge of inventory management
What Makes This Different
Unlike a traditional primary care office, you won't be expected to rush through dozens of patients each day.
Instead, you'll have the time to:
- Build meaningful relationships with patients
- Deliver thoughtful, high-quality care
- Learn new skills
- Help shape the future of the practice
- Be valued for your ideas—not just your task list
You'll work closely with the physician in a collaborative environment where your contributions genuinely matter.
Pay: $18.00 - $20.00 per hour
Benefits:
Work Location: In person
