Our upscale airport area hotel is hiring!
Full time Front Desk Agent / Food & Beverage (Weekends required)
The position is for a full time afternoon front desk agent/ food & beverage cook to join our team and work 3pm to 11pm shifts 5 days per week. Weekends will be required.
Hotel experience is required.
Front Desk Agent Duties include:
Providing 100% Guest Satisfaction to all of our guests with a positive, helpful attitude and energetic personality. Checking in and out guests, taking reservations, interacting with guests over the phone and in the lobby, answering any questions guests may have about the hotel, area, restaurant recommendations, etc. Coordinating shuttle pick ups and drop offs with our shuttle driver. Ensuring guest registry paperwork is in sync with the Opera PMS system, etc.
Food & Beverage Duties include:
Prepare and cook simple food items following established recipes and standards. Ensuring consistent food quality and presentation and maintaining a high level of sanitation and safety. Ensure kitchen and common areas are cleaned throughout food & beverage hours.
Requirements:
GREAT CUSTOMER SERVICE SKILLS!
A Real People Person with an extrovert personality that loves to interact with and assist guests from around the world.
High School Diploma / GED
Typing Speed of at least 35WPM.
Proficiency with a PC and Microsoft Word & Excel.
Reliable Transportation to and from the hotel.
Ability to communicate with guests, Hotel staff and Management in a professional manner.
Please reply with your resume.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
Ability to Commute:
- Austin, TX 78741 (Required)
Work Location: In person
