Overview
We are seeking a dynamic and experienced General Manager - Restaurant to lead our vibrant dining establishment. In this pivotal role, you will oversee all aspects of restaurant operations, ensuring exceptional customer service, quality food delivery, and efficient management of staff and resources. Your energetic leadership will drive the team towards operational excellence, fostering a positive environment that encourages growth, teamwork, and high performance. This role offers an exciting opportunity to shape the guest experience while maintaining the highest standards of food safety, cleanliness, and hospitality.
Responsibilities
- Lead and manage daily restaurant operations, including food preparation, service delivery, and staff supervision to ensure smooth functioning.
- Oversee inventory control processes, including ordering, stock rotation, and waste reduction to optimize profitability.
- Supervise kitchen management and food production activities, ensuring adherence to food safety standards and quality benchmarks.
- Implement staff training programs focusing on customer service excellence, food handling, POS system operation (Toast), and safety procedures.
- Manage shift schedules, monitor performance metrics, and conduct regular team meetings to motivate staff and improve service standards.
- Handle cash management duties including cash handling procedures, balancing registers, and preparing financial reports.
- Maintain compliance with health regulations and safety protocols across all restaurant areas; conduct regular audits for cleanliness and safety.
- Support hiring processes by interviewing candidates and onboarding new team members with a focus on culinary expertise and hospitality skills.
- Drive initiatives for customer satisfaction by resolving complaints promptly and ensuring a welcoming atmosphere for guests.
- Collaborate with vendors for catering or banquet events when applicable; oversee food production for special occasions or large groups.
Skills Required
- 2+ years experience in top level restaurant management (GM or Asst. GM) of a FULL SERVICE RESTAURANT with a strong background in direct management of FOH and BOH staff.
- Proficiency in managing POS systems, excel spreadsheets, digital online reputation management systems, and skilled in cash handling and financial reconciliation.
- Demonstrated leadership in supervising teams, conducting training & development sessions, and fostering a positive work environment.
- Knowledge of food preparation techniques, kitchen management, food safety standards (including HACCP), and inventory control practices.
- Excellent communication skills with the ability to interview candidates effectively and develop staff through coaching.
- Strong organizational skills in shift management, budgeting, food handling procedures, and maintaining operational efficiency.
- Experience with Sushi, catering services or banquet event management is a plus; familiarity with bar operations is beneficial.
- Ability to thrive in fast-paced settings within the hospitality industry while maintaining high standards of customer service. Join us as our General Manager - Restaurant to lead a passionate team dedicated to delivering memorable dining experiences! Your energetic leadership will inspire excellence at every level—creating a thriving environment where both guests and staff feel valued and motivated every day!
Pay: $50,000.00 - $60,000.00 per year
Benefits:
Work Location: In person