Front Desk Receptionist / Patient Coordinator
Full Time and Part Time Available
Location: 3445 S Preston Rd, Celina, TX
Position Summary
Frontier Family Eye Care is seeking a friendly, organized, and customer-focused Front Desk Receptionist / Patient Coordinator to be the first point of contact for our patients. This individual will manage scheduling, patient check-in/check-out, insurance verification, and general office communications while helping create a welcoming experience for every patient.
Key Responsibilities
- Greet patients and visitors in a professional and courteous manner
- Answer incoming phone calls and respond to patient inquiries
- Schedule, confirm, and reschedule appointments
- Check patients in and out using our electronic health record (EHR) system
- Verify vision and medical insurance eligibility and benefits
- Collect co-pays, balances, and payments
- Assist with recall reminders and appointment confirmations
- Coordinate communication between patients, doctors, and staff
- Keep the reception area clean, organized, and welcoming
- Support other administrative duties as needed
Qualifications
Required
- High school diploma or equivalent
- Strong customer service and communication skills
- Basic computer proficiency (email, scheduling, data entry)
- Reliable, punctual, and friendly
Preferred
- Previous experience in a medical, dental, or optometry office
- Experience with insurance verification and patient scheduling
- Familiarity with some EHR or practice management software
- Bilingual (English/Spanish) – highly valued
Work Schedule
- Full-time position and part-time positions available
- For our full time position: Monday, Tuesday, Thursday, and Friday from 9:00am to 5:30pm and Saturdays from 9:00am to 2:00pm
- For part time, we have two shifts available:
- First shift option is Monday, Tuesday, Thursday, and Friday from 9:00am to 1:00pm and Saturdays from 9:00am to 2:00pm
- Second shift option is Monday, Tuesday, Thursday, and Friday from 2:00pm to 5:30pm and Saturdays from 9:00am to 2:00pm
- Typical schedule aligned with office operating hours
Employment is subject to a 90-day introductory period.
Pay: $17.00 - $20.00 per hour
Education:
- High school or equivalent (Preferred)
Work Location: In person
