JOB
Human Resources, Risk, and Technology Director Job Brochure
This is an open recruitment. Qualified candidates from the public and qualified career City employees are encouraged to apply. The eligibility list that is developed from this recruitment process may be used to fill future vacancies in the Human Resources, Risk, and Technology Director classification or in similar classifications.
The anticipated start date for this position will be after July 1, 2026 and is contingent on Council adoption of the FY 26/27 Budget.
Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received or until the position has been filled. This recruitment may close at any time without notice. The next review of applications will take place on May 8, 2026.
DEFINITION
Establish and oversee strategic direction for the Department. Ensure the City's vision, mission, and goals are in alignment with the City of Hollister Business Plan and incorporated into daily operations and services. This classification will provide sound counsel to the Senior Leadership Team, lead the City’s Labor Relations initiatives and continuously improve Human Resources, Risk Management and Technology programming and systems.
SUPERVISION EXERCISED
The Director classification reports to the City Manager. Will exercise direct supervision over professional, technical, and clerical staff in the Human Resources, Risk Management and Information Systems and Technology Divisions within the Department.
EXAMPLE OF DUTIES
Duties may include, but are not limited to, the following:
Oversee technology infrastructure, customer service and asset administration.
Ensure the department operations are administered in a manner that achieves the City’s business plan and goals and delivers outcomes important to the community.
Forecast the Department's future needs based on the City's changing needs and workforce.
Demonstrate courage, credibility, and a strong commitment to building relationships, fostering equity and inclusion, and retaining a talented workforce.
Serve as spokesperson for the City Manager's agenda among staff members and as a key advocate for their priorities.
Collaborate with organized labor units to ensure fair practices in the workplace and effective partnerships.
Lead and manage Human Resources development through improvements.
Demonstrate strong interpersonal skills and handle sensitive and confidential situations.
Develop solutions and implement innovative strategies for recruitment, retention, succession planning, training and development, leave administration, employee benefits, and safety.
Coach managers to consistently utilize City adopted leadership models; ensure assigned staff hold employees accountable for meeting deadlines and objectives.
Oversee the implementation of short and long-range business plans, goals, and performance measures of the department.
Provide technical and policy information to the public, city council, staff and other stakeholders.
Develop and monitor the department budget; assess future needs and determine resources necessary to accomplish goals.
Attend City Council meetings and public hearings as needed; make public presentations at meetings and respond to questions and comments; present technical information and policy options related to employee benefits, labor relations, safety and risk management, and other human resource topics.
Provide guidance regarding disciplinary matters, unions, recruitment and onboarding, classification systems, compensation, benefits, employee performance management, and labor management.
Effectively communicate difficult, complex, and at times unpopular information both publicly and privately.
Provide oversight into the recruitment and selection function, classification and compensation system, employee orientation and the performance evaluation system; research and develop appropriate policies and procedures.
Direct training and development efforts; manage the citywide training calendar. Work with staff to valuate and determine training needs and priorities; develop training content and select and arrange for appropriate trainers; assist departments with concerns and questions regarding training.
In conjunction with third parties, serve as City expert on risk management, risk reduction, and risk transfer practices and policies and assess the risk of loss encountered by the City.
Determine the feasibility and cost-effectiveness of transferring risks through insurance services and recommend risk retention levels.
Oversee the administration and adjudication of all non-litigation claims and direct the maintenance of claims and lawsuit summaries.
Direct scheduled analysis of property, casualty, and workers' compensation claims.
Serve as City expert on federal, state, and local labor laws, statutes, ordinances, and reporting requirements.
Direct the development and maintenance of records and documents to provide for proper evaluation, control and documentation of the risk management and safety functions of the city.
Foster a culture of equity and inclusion by welcoming and meeting the diverse needs and perspectives of groups and individuals.
Remain current with relevant technological advancements as it relates to field.
Perform other duties as assigned.
SUPPLEMENTAL INFORMATION Applications must be submitted online through this applicant tracking system. All materials must be complete and clearly indicate the candidate meets the minimum qualifications. All statements made on the application, resume, and supplemental materials are subject to verification. False statements may be cause for immediate disqualification, removal from eligibility list or discharge from employment. Candidates presenting the most desirable combination of education, experience and/or training as stated in this announcement will be invited to continue in the selection process. The selection process may require any combination of the following: application appraisal, written examination, performance test, and personal interview conducted by an outside oral panel and/or the Department. The City of Hollister offers preference to qualified veterans during the candidate selection process. The City of Hollister's Veterans' Preference Policy can be accessed
here. Applicants must claim Veteran's preference in the agency-wide questions section and attach a copy of their DD214 to the application. Following the examination process, successful candidates are placed on an employment list. Appointment will be made from the employment list. Appointed employee(s) will be required to pass a psychological evaluation, physical, drug screen, background investigation, and fingerprints check.
Equal Opportunity/Affirmative Action:
The City of Hollister does not discriminate on the basis of race, color national origin, ancestry, sex, religion, sexual orientation, age, disability, marital status, political affiliation, or any other non-merit factor. The City of Hollister encourages minorities and women to apply. The City of Hollister makes reasonable accommodations for the disabled. Individuals requiring any accommodation in order to participate in the selection process must inform the Human Resources Office via email at
[email protected] of such request. Requests for accommodation should include an explanation of the type and extent of accommodations needed to participate in the selection process.
