Endodontic Practice Leader
Position Summary
The Practice Leader serves as a key liaison between staff and management in an endodontic practice. This role provides leadership, training, and support to clinical and administrative staff to ensure efficient workflows, excellent patient care, and a positive team culture. The Practice Leader models professionalism, reinforces practice policies, and collaborates with doctors and management to achieve operational and patient care goals.
Essential Duties & Responsibilities
Leadership & Supervision
- Provide daily guidance and oversight to front desk, assistants, or sterile techs as assigned
- Support onboarding and training of new team members
- Monitor staff performance and provide feedback to management
- Foster a positive, collaborative, and accountable team environment
- Create alignment with doctor through morning huddles and weekly touch points
- Commit to serving as a business partner for the Doctor, by collaborating and executing on financial goals
- Encouraging and promoting internal culture throughout the team
- Collaborate with doctors to assess their needs and determine the support, resources, and assistance required for optimal practice operations
Patient Care & Experience
- Ensure staff deliver a consistent, compassionate, patient-centered experience
- Assist with patient concerns, escalating issues to management when appropriate
- Promote efficiency in patient flow to minimize wait times and maximize care quality
Operational Support
- Assist with daily scheduling, ensuring optimal provider utilization
- Monitor supply levels and coordinate with management on ordering
- Support accurate documentation and adherence to EHR protocols
- Ensure operatories and workspaces are properly maintained and organized
- Coordination of insurance processing and patient balance resolution
- Collaborate with the marketing team to enhance referral growth
- Supervise the daily auditing processes and compiles the corresponding reports
Compliance & Safety
- Reinforce OSHA, HIPAA, and infection control standards across the team
- Participate in safety checks, staff huddles, and compliance audits
- Ensure staff follow proper protocols for sterilization and patient confidentiality
Communication & Collaboration
- Act as a liaison between staff and support center leadership
- Facilitate daily team huddles and relay important updates
- Collaborate with doctors and management to improve processes and patient care delivery
Qualifications
- High School Diploma or GED required; Associate’s degree or higher preferred
- Minimum 2–3 years of dental or healthcare experience, preferably in endodontics
- Prior leadership, supervisory, or training experience highly desirable
- Proficiency with dental/medical software (EndoVision, Dentrix, Eaglesoft, or similar)
- Current CPR/BLS certification
Key Skills & Competencies
- Strong leadership and team management skills
- Excellent communication and conflict resolution abilities
- Highly organized with attention to detail
- Ability to multitask and work effectively in a fast-paced environment
- Professional, approachable demeanor with a commitment to high-quality patient care
- Problem-solving mindset and ability to make sound decisions under pressure
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. MFE’s management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Pay: $59,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Dental or Healthcare: 2 years (Required)
- Front desk: 2 years (Preferred)
- Endodontics: 2 years (Preferred)
Language:
Work Location: In person
