Position: Brewista
Reports To: Stand Manager
Summary:
The primary function of a Brewista is to cultivate kindness with every customer and fellow employee. The guest is our main focus, and we always have genuine interactions with open body language and a smile! A Brewista is responsible for following the established operation procedures during any given shift. This position is classified as a non-exempt, hourly position. Brewistas report directly to the Stand Manager. A Brewista must be fully proficient in all Brewista responsibilities. A Brewista supports the stand by modeling the required behaviors throughout the shift so the integrity of our values, product, and service are maintained throughout each shift. A Brewista exemplifies our values and culture every day, and is a reliable, team member that can handle stressful situations. The Brewista reports to their Stand Manager directly. All positions begin with a 6- month probationary period.
Primary Responsibilities:
- Must be proficient in all Brewista duties and skill sets.
- Understands the different levels of business and demands for each day and each shift and is able to identify operational needs and provide support accordingly.
- Is a true master of recipes, secret menu, and all regular processes and procedures, able to answer all the questions pertaining to daily operations.
- Works as a team and prioritizes operational needs especially during flow bottlenecks while working in any given position.
- Prioritizes the company and team's needs above their own. Treats everyone fairly.
- Is able to execute, follow, and model all operational procedures for weekly chores, checklists, and shift change duties.
- Follows procedural outlines generated by the Stand Manager to ensure minimal wait times during peak hours.
- Identifies operational needs and supports the team in following the plan created by the Stand Manager in a way that helps to ensure solid productivity during the shift.
- Maintains the morale, energy, and standards to include drink quality, customer interaction, speed, music, etc. and makes any changes when necessary per the Stand Manager's direction.
- Communicates immediately with their management team about relevant developments regarding equipment, supply level, and overall operations.
- Models positive behavior consistent with company standards and workplace expectations.
- Is proficient in our point-of-sale system software and hardware.
- All other duties as assigned.
Work Schedule Requirements:
- Works a flexible schedule, which can include early mornings (5 a.m.) and late nights (11:30 p.m.) as allowed based on local, state, and federal laws related to the age of the Brewista.
- Follows company procedure for communicating time off requests.
- Regularly works weekends and is available to work holidays, if necessary.
- Must request any needed time off at least 2 weeks in advance, unless the reason for the time off is related to a situation protected by local, state, or federal law.
Skills, Qualifications, and Physical Requirements:
- Organized and punctual while working with multiple projects and deadlines.
- Works well with multiple personality types under pressure.
- Can adapt to problems and implement solutions on the fly and under stress.
- Can lift up to 50 pounds.
- Can stand comfortably for hours at a time.
- Can climb a ladder and use a step ladder.
- Can stand, sit, kneel, twist, and squat as necessary to stock and clean.
- Can safely use a utility knife.
- Can quickly and cleanly operate any position in the stand during peak hours.
- Can maintain awareness of the shift's operation while working a position.
- Can create and maintain genuine, uplifting interactions with strangers.
- Can work carefully and quickly with hot water, coffee, glass bottles, and dairy products.
- Can work outside for prolonged periods, regardless of weather conditions with provided personal protective equipment.
- Cansafelywalkbetweenandaroundcarsinthedrivethrulanes.
- Ability to obtain a passing score of 100 on applicable test every six months.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EEO Statement: STC Management/Kueber Coffee is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices.
Job Type: Part-time
Pay: $11.41 - $20.00 per hour
People with a criminal record are encouraged to apply
Work Location: In person
