The ABM technology team is seeking a Manager UX Designer who is passionate about creating functionally sound, inclusive user experiences for our internal and external clients. In this role, you will be embedded in a matrix UX team and primarily focused on a single product, while also supporting ad hoc requests for additional products as business needs arise. You will partner closely with product management, engineering, research, content, and analytics to define problems, explore solutions, and deliver high-quality web and mobile experiences. This role has high visibility to partners within the organization and requires strong collaboration, prioritization, and communication skills.
Own end-to-end product design for a primary product area, from discovery through delivery, ensuring solutions are usable, accessible, and aligned to business goals
Operate effectively in a matrix model aligning priorities across product, engineering, and UX leadership, while balancing planned roadmap work with ad hoc requests from other products
Create user flows, IA, wireframes, prototypes, and high-fidelity UI as needed moving quickly for ad hoc asks while maintaining quality and design system consistency
EDUCATION & EXPERIENCE
- Professional education in marketing, visual design, interactive design, UX/UI, or equivalent combination of education and experience.
- Experience working in a cross-functional, matrixed environment supporting multiple stakeholders and product areas
- 7+ years of experience in product design
- 3+ years of experience in research
- 7+ years of user experience evaluation
- 7+ years of professional experience with Figma
- Working knowledge of front-end constraints (e.g., HTML/CSS and modern frameworks) to collaborate effectively with engineers
- Experience using onboarding and analytics tools
- Broad perspective, experience working with or being part of design teams
- Experience in service design and content strategy, and research
- Experience planning and/or partnering on research to validate concepts, prototypes, and design direction
- Experience supporting UX
- Experience in web and mobile-first design approaches.
REQUIRED SKILLS
- Comfortable working in agile or waterfall methodology
- Portfolio showing current expertise in web, mobile, and responsive UX and UI trends with ample background in rudimentary design skills
- Creative flair, versatility, conceptual/visual ability, and originality
- Team player
- Strong communication skills
About Us
ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.
