Driver Lead
Department: Fleet
Location: Food With Care (FWC)
FLSA Status: Non-Exempt
Reports To: Fleet Manager
Position Summary
The Driver Lead is responsible for supporting the daily coordination of delivery drivers and ensuring that all routes are completed safely, efficiently, and in compliance with company policies and food safety standards. This role serves as a working lead who assists with route planning, driver support, and delivery coordination while also performing delivery duties when needed.
The Driver Lead helps ensure that all deliveries are completed accurately and on time while maintaining proper handling of food products and adherence to transportation safety standards.
Key Responsibilities
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Support the coordination of daily delivery routes and driver schedules.
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Serve as a point of contact for drivers during routes to address questions, delays, or delivery concerns.
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Ensure deliveries are completed accurately, safely, and on schedule.
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Assist with loading and verifying delivery orders prior to departure to ensure accuracy.
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Perform delivery routes as needed to support operational needs.
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Ensure drivers follow company policies related to safety, food handling, and customer service.
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Monitor delivery documentation including delivery logs, invoices, and proof of delivery.
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Assist in training and onboarding new drivers on routes, safety procedures, and company expectations.
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Communicate route issues, vehicle concerns, or delivery challenges to management.
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Support fleet oversight by reporting vehicle maintenance needs or safety concerns.
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Ensure proper handling and transportation of food products in accordance with food safety standards.
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Promote safe driving practices and compliance with DOT and company safety policies.
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Assist with resolving delivery discrepancies or customer concerns when they arise.
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Maintain communication between drivers, warehouse staff, and operations to ensure efficient delivery operations.
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Perform other duties as assigned.
Qualifications
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High school diploma or equivalent required.
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2–4 years of delivery driver or transportation experience preferred.
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Prior experience in a lead driver or route coordination role is a plus.
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Valid driver’s license and acceptable driving record required.
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Ability to operate company delivery vehicles safely and responsibly.
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Strong communication and organizational skills.
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Ability to support and guide a team in a fast-paced delivery environment.
Skills
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Route coordination and logistics
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Team support and leadership
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Customer service
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Time management
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Safety awareness
Physical Requirements
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Ability to lift and carry up to 50 pounds.
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Ability to load and unload delivery vehicles.
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Ability to drive for extended periods.
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Ability to work in varying weather conditions during deliveries.
Food With Care is an Equal Opportunity Employer and maintains a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.
Drug-Free Workplace
Food with Care is committed to maintaining a safe, healthy, and drug-free workplace. The unlawful use, possession, distribution, or being under the influence of illegal drugs or alcohol while working or on Company property is strictly prohibited. Violations of this policy may result in disciplinary action, up to and including termination of employment.
