About us:
Groovin' Gourmets is the catering division of Trolley Hospitality Companies, a Richmond-based hospitality group serving the greater Richmond and Hampton Roads regions. We specialize in delivering fresh, chef-crafted meals and seamless service for corporate functions, weddings, and social events of all sizes.
Our commitment to quality extends beyond the food-we believe our success starts with our people. Driven by a shared purpose of delivering happiness to our customers, community, and team, we focus on fostering a supportive and positive workplace where everyone's contributions are valued. We hope you will join us!
Our Values - The Trolley Way:
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No excuses
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Do the right thing
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Can-do attitude
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Always growing
Help first- -be the solution
Transparency and honesty- -no BS
Please visit our website at www.trolleyhouseva.com to learn more!
About you:
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Providing excellent customer service brings you joy.
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You are naturally able to build a good rapport with guests.
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You don't get flustered when there are multiple problems to be solved.
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You are able to pivot when there's something urgent and then pick up right where you left off.
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Attention to detail is your superpower.
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You are energized by making the schedule run like clockwork.
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You can visualize how to organize process for best efficiency.
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You are known for having exceptional problem-solving skills.
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You have experience with and enjoy nurturing and managing teams.
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You love to help others be successful.
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You are an experienced server who wants more variety and responsibility.
Event Captain Expectations:
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Responsible for the safe transport of food, drinks, and equipment to event venue.
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Manage all aspects of the event including set-up, serving meals and beverages, and take-down.
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Carry out the Sales Event Coordinator's plan for the event and be able to adapt to different venues when determining how to set up and organize service flow.
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Lead a team of co-captains, servers, and bartenders.
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Maintain good communication with the event host.
- Be resourceful and proactive in dealing with issues that may arise.
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Create an environment that supports and develops the members of your team.
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Be able to work flexible hours, including nights and weekends.
Event Captain Skills and Experience:
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1-2 years of catering or banquet service experience
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Experience leading a team, whether in food service or other industry
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Excellent communication ability, both verbal and written
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Positive and empowering interpersonal skills
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Physical stamina to work long hours (must be able to lift 50 pounds)
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Covid-19 vaccination preferred
Event Captain Benefits:
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$24-26/hr + tips
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Discounts at all Trolley House Hospitality companies including catering services and vending items in our warehouse
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Part-time employees who work at least 1,000 hours a year are eligible for 401k matching after the first year
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Flexible scheduling-perfect for someone looking for a second job!
