About us: Heuser Hearing Institute (HHI) is a non-profit organization that caters to children and adults with hearing and balance disorders in Louisville and many of the surrounding Kentucky and Indiana communities. HHI provides various services including preschool, kindergarten programs, hearing and language clinics, and home-based services for infants and toddlers through the Kentucky and Indiana First Steps programs.
Position Overview: We are seeking a friendly and organized Medical Receptionist to join our team. The ideal candidate will have excellent communication skills, a strong attention to detail, and a passion for helping others. This position is crucial in ensuring our patients have a positive experience from the moment they walk through our doors. We are offering a sign on bonus and monthly incentives if company financial goals are met!
Schedule: Monday through Friday 8a-4:30p or 8a-5p
What you'll be doing:
Interact with patients in the check in/out process
Schedule patients for various appointment types
Update patient information/paperwork and take payments
Understand the various types of hearing aid equipment and accessories
Receive/Ship various hearing aid equipment and accessories while maintaining accurate inventory
Communicating with patients using the phone system
Open/Close the font desk area and keep the area clean and organized
Other general duties include reporting, equipment purchase agreements, requesting/ordering supplies, depositing money, and accepting donations.
What you need:
2+ years of Medical Receptionist experience to include front office, scheduling, checking patients in/out, insurance verification, billing, managing calls, collecting payments
Previous experience with EMR system
Excellent customer service skills with diverse populations
Strong attention to detail and problem-solving skills
Professional appearance and demeanor in a fast-paced environment
Understanding of HIPPA regulations, requirements and compliance
Experience with Microsoft Office Suite
High school diploma, GED, or equivalent
Medical Assistant certification a plus
What We Offer:
- Competitive salary and benefits package.
- A supportive and collaborative work environment.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- 403(b)
- 403(b) matching
- Dental insurance
- Employee discount
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Pet insurance
- Vision insurance
Application Question(s):
- The pay for this position is $18 per hour, is this acceptable to you?
- Are you willing to travel between Louisville offices (Lyndon, Breckenridge Lane, Kentucky Street) as needed?
Education:
- High school or equivalent (Required)
Experience:
- Medical receptionist: 2 years (Required)
- EMR systems: 1 year (Required)
Work Location: In person
