GENERAL PURPOSE:
Position performs a variety of administrative and semi-skilled tasks for the Parks & Recreation Department.
SUPERVISION RECEIVED:
Position works under the general supervision of the Administrative Supervisor.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Need some schedule flexibility
- Typical duties will include but not limited to:
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls on multi-line telephones
- Provide basic and accurate information in-person and via phone/email
- Assist guests with questions, program information and rental reservations
- Ensure reception area including desk is tidy and presentable, with all necessary stationery and material (i.e. pens, forms and brochures)
- Retrieve, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk
- Communicate office supply needs and keep inventory of stock
- Perform other clerical receptionist duties such as emailing, filing, photocopying, etc. or even assisting other divisions/departments that need help
- Assist with special events
MINIMUM QUALIFICATIONS
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- Tools & Equipment Used: (Not limited to)
PHYSICAL DEMANDS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
While performing the duties of this job, the employee occasionally works in outside weather conditions. The noise level in the work environment is usually quiet while in the office and moderately loud when in the field.
SELECTION GUIDELINES
Formal application, rating of education and experience; oral interview and reference check; job related tests may be required.
The duties listed above are intended only as illustrations of the various types of work that may performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
