Description:
MISSION
Grow a career in banking while creating a positive, distinctive banking experience through efficient,
accurate and knowledgeable interactions with every client.
ESSENTIAL FUNCTIONS
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Contributes to the success of the team by actively participating in shared responsibilities and goals.
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Completes a variety of client transactions in an accurate and efficient manner.
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Upholds numerous compliance and regulatory requirements while operating in a time pressured environment.
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Engages in client communication to determine and meet various needs and expectations.
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Seizes opportunities to continue education that improves skills and knowledge.
QUALIFICATIONS
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Bachelor’s degree or equivalent experience preferred
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Previous experience in a client service industry preferred
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Demonstrated knowledge of Citizens National Bank
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Proficient in technology based systems
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Proficient in professional written and verbal communication
COMPETENCIES
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Work Ethic: Possess a strong willingness to demonstrate dependability, punctuality, proactivity, and diligence; demonstrates tenacity and readiness to go the extra mile
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Honesty & Integrity: Does not cut corners ethically; earns trust and maintains confidences; does what is right, not just what is politically expedient; speaks plainly and truthfully
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Positive Attitude: Exhibits passion and excitement over work; has a can-do attitude; coachable
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Teamwork: Works collaboratively across the organization to uphold our company mission; breaks down silos
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Efficiency: Able to produce significant output with minimal wasted effort; able to focus on the task at hand and not about what is to come
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Flexibility: Adjusts quickly to changing priorities and conditions; copes effectively with complexity and change
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Calm Under Pressure: Maintains stable performance when under heavy pressure or stress; not reactive
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Communication: Speaks and writes clearly and articulately without being overly verbose or talkative; maintains this standard in all forms of written communication including email
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Commitment: Being dedicated to the same mission as the company; cultural fit
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Good Judgment: Utilize available resources and knowledge to independently execute sound decisions based on common sense and established policy/procedures
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Professionalism: Presents a professional demeanor in dress, interpersonal interactions, and communication; employs personal accountability
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Intelligence: Learns quickly; demonstrates ability and eagerness to quickly and proficiently understand and absorb new information
BENEFITS
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Medical, Dental and Vision - 100% paid for the employee
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Life Insurance
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401k
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Short Term and Long Term Disability
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Paid Time Off
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Additional Voluntary Benefits
Requirements:
General hours are Monday through Friday from 9:30AM to 7:00PM and Saturdays from 8:30AM to 2:00PM.
We are an equal opportunity employer and welcome all qualified candidates to apply.
