Pyour Core Pilates & Fitness Studio is looking for Front Desk staff to serve as our guests’ first point of contact and manage all aspects of their visit at Pyour Core Ship Bottom.
Front Desk responsibilities include registering guests, managing appointments, and providing information about classes, rates and amenities.
If you have a knack for customer service and a love for health and fitness, we’d like to meet you!
Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
- Perform all check-in and check-out tasks
- Set up and break down class room appropriately, props, mat spacing etc.
- Assist with maintaing a clean, safe and welcoming environment
- Manage MindBody and phone reservations
- Build rapport with the clients, adding to an exceptional experience
- Inform customers about policies and payment methods and verify their credit card data
- Register guests collecting necessary information (contact details and exact availability dates)
- Welcome guests upon their arrival and assign rooms
- Provide information about our facility, packages, rates and amenities
- Respond to clients’ suggestions in a timely and professional manner
- Ensure all rooms are clean, tidy and fully set up to accommodate group classes
- Confirm private party reservations
- Be knowledgeable about products, programming and pricing
- Upsell additional facilities and services, when appropriate
- Maintain updated notes of bookings and studio daily tasks
Skills
- Work experience as Front Desk Associate, Receptionist or similar customer service role
- Experience with MindBody is a plus, but not a requirement
- Great customer service skills
- Excellent communication and organizational skills
Pay: Up to $19.10 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
