About us
Suburban Gastroenterology, Ltd. is a thriving single specialty medical practice located in the heart of Naperville, IL with an attached state of the art ambulatory surgical center. We are a team of dedicated physicians and advance practice providers focused on treating gastrointestinal illness, colon cancer screening, liver disease and obesity. We provide a supportive and collaborative work environment with room for professional growth.
JOB SUMMARY
We are seeking a detail-oriented and organized Procedure Scheduler to join our thriving single specialty medical practice. The Scheduler will be responsible for efficiently and accurately scheduling procedure appointments (i.e. - colonoscopies, endoscopies), handling patient calls and completing other clerical tasks as assigned. The Procedure Scheduler will also field multiple calls daily from patients and staff in a timely manner for any number of questions; including but not limited to, prep, billing, arrival times, etc.
This is a position where customer service, patient care and scheduling patients are the key priorities.
DUTIES
- Responsible for answering phone calls, accurately scheduling patient procedures, and responding to general inquiries made by patients, vendors, insurance companies and other medical facilities.
- Coordinate with healthcare providers and staff to ensure availability for procedures.
- Communicate with patients to confirm procedures, re-schedule procedures as required, and provide necessary instructions.
- Maintain accurate patient records and update/document information as needed.
- Follow HIPAA guidelines to ensure patient confidentiality.
EXPERIENCE/REQUIREMENTS
- Minimum education: high school diploma or equivalent.
- The ideal candidate will have 1-2 years of experience in medical administrative support or medical office setting.
- Familiar with various scheduling systems, such as Epic MyChart and Klara.
- Excellent communication and interpersonal skills.
- Proficient in using MS Office.
- Familiarity with HIPAA regulations and guidelines.
- Strong organizational skills with attention to detail.
- Ability to multitask and prioritize tasks effectively.
Join our team as a Procedure Scheduler and contribute to providing exceptional patient care in a fast-paced medical office environment. Apply today!
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Vision insurance
Work Location: In person
