About Us
Your journey doesn't have to be boring – but your job can be!
At Boring Business Systems, we believe in making business technology anything but boring! We are a locally owned, employee-owned (ESOP) company serving businesses throughout Central Florida with office technology, managed IT services, and business solutions.
Our Purchasing team plays an important role in ensuring our customers receive the equipment, supplies, and support they need. We pride ourselves on delivering exceptional customer service while fostering a collaborative, positive workplace where employees can grow and succeed.
Position Summary
We are looking for a dynamic Customer Supply Coordinator to join our Purchasing team!
This position serves as the primary point of contact for customer supply requests while coordinating inventory replenishment, automated toner programs, vendor reporting, and order processing. The ideal candidate enjoys helping customers, has excellent organizational skills, and thrives in a fast-paced environment where attention to detail is essential.
If you're someone who enjoys multitasking, solving problems, and working with both customers and internal departments, we'd love to meet you.
Key Responsibilities
- Process customer supply orders accurately and efficiently
- Respond to customer emails, phone calls, and voicemail requests for toner and office supplies
- Monitor automated toner replenishment (ATR) programs to ensure customers receive supplies before they run out
- Coordinate with our delivery team to maintain customer toner inventories
- Monitor back-ordered items and proactively communicate estimated delivery dates to customers
- Research alternative solutions when products are unavailable
- Submit required vendor reports and maintain contract reporting deadlines
- Assist with equipment registration and warranty-related administrative tasks
- Maintain accurate records and documentation
- Collaborate with Sales, Service, Purchasing, and Parts departments to ensure outstanding customer service
- Support ongoing process improvements within the Purchasing Department
What We're Looking For
- Outstanding customer service skills
- Strong verbal and written communication
- Excellent organizational and time management abilities
- High attention to detail and accuracy
- Ability to prioritize multiple tasks throughout the day
- Self-motivated with the ability to work independently
- Positive attitude and willingness to help others
- Strong problem-solving skills
- Comfortable learning new software and technology
- Team player who enjoys working in a collaborative environment
Qualifications & Experience
- High school diploma or GED required
- 2+ years of customer service or administrative experience
- Proficiency with Microsoft Office, especially Microsoft Excel
- Strong computer and data entry skills
- Excellent organizational and multitasking abilities
- Ability to communicate professionally with customers and vendors
- Experience with inventory, purchasing, logistics, or order processing is a plus
- Experience in office technology, copier, or managed services industry is preferred but not required
Exciting Benefits
- ESOP (Employee-Owned Company)
- Growth and advancement opportunities
- Quarterly and company bonuses
- Medical, Dental, Vision, Life Insurance
- 401(k)
- Paid Vacation and Sick Time
- Employee Stock Ownership Plan
- Ongoing training and development
- And much more!
Physical Requirements
This position primarily works in an office environment and requires the ability to:
- Sit for extended periods while using a computer
- Perform repetitive hand and finger movements for typing and data entry
- Occasionally lift or move office supplies weighing up to 25 pounds
- Communicate effectively in person and by phone
- Occasionally walk through warehouse and inventory areas
Why Join Boring Business Systems?
At Boring Business Systems, we believe our people make the difference.
As an employee-owned company, every team member has a vested interest in our success. You'll work alongside supportive teammates, build lasting customer relationships, and have opportunities to grow your career within our organization.
We live by our 27 Fundamentals, the principles that guide how we serve our customers, support one another, and give back to our community.
If you're looking for a company where your work truly matters, we'd love to hear from you!
Application Process
- Phone interview to assess initial fit
- Complete personality profile assessment
- Interview with the hiring manager
- Team interview to ensure cultural alignment
Don't let the name fool you - there's nothing "boring" about being part of our team. Apply today!
Pay: $19.00 - $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Application Question(s):
- Are you willing to submit to a background check and drug test?
Experience:
- Customer service: 2 years (Required)
- Microsoft Excel: 2 years (Required)
Work Location: In person
