Receptionist/Patient Care Specialist- Please do not call the office, we will email you if we’d like to set up an interview. This job requires customer service experience. Medical billing, in general is a plus, but please note that the high end of salary range is only offered to those with the two years of experience in direct patient care. If you have none, you still will be considered, but at the lower end of the job posting.
Infinite Technologies Orthotics and Prosthetics is the premier orthotic prosthetic center providing inpatient and outpatient orthotic and prosthetic services, consults and evaluations for adult and pediatric patients in Virginia, DC and Maryland. Through the facilitation of comprehensive care, education and goal setting we forge lifelong partnerships with our patients in their efforts to heal while introducing them to the most innovative technologies for their individualized treatment.
Job Requirements
· At least 2+ years of customer service experience, preferably in the medical field
· Encouraged to be knowledgeable in the following aspects of medical office operations: scheduling appointments, insurance procedures, processing/requesting medical records, basic understanding of DME
· Must also be flexible and able to function well in a fast-paced team environment
· Verbal and written communication skills and attention to detail is a must
· Leadership skills and fast decision making skills are extremely important
· Willing to learn new concepts quickly
Job duties:
· Scheduling, insurance inquiries, patient care management, checking in/out patients, requesting medical records, answering phones
· Additional tasks as assigned
Work Remotely
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Retirement plan
Education:
Experience:
- Customer Service: 1 year (Preferred)
- Computer Skills: 2 years (Preferred)
Work Location: In person
