Spitzer Buick GMC in Parma is looking for passionate team members who want to deliver a high level of service to our customers, while growing their career at a top regional employer. The Service Appointment Scheduler will perform various duties including making appointments for clients, handling desk calls, correspondences and attending to customers. Starting rate of pay is $15.00 per hour plus bonus incentives!
While you take care of our customers, we will take care of you!
FULL-TIME BENEFITS:
- Flexible work schedule - 5 day work week!
- Ongoing training with Spitzer University
- Opportunities for advancement - we love to promote from within the organization!
- 401K with a 5% employer match
- Medical, dental, and vision insurance
- Generous paid time off - 80 hours after 1 year of service
- Paid uniforms
- Employee assistance program
- Voluntary benefits include: life insurance, short and long-term disability, accident coverage, hospital indemnity, company-paid life insurance with medical coverage and HSA with employer contribution
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Answer phone calls and respond to caller inquiries regarding appointments or general information
- Schedule appointments in accordance with the timing needs of callers and staff availability
- Route calls to relevant department or personnel
- Inform customers of special programs/incentives
- Making follow up phone calls to service customers
- Calling and confirming service appointments
- Greet customers entering the reception cordially and guide them to the relevant location depending on the purpose of their visit
- Scanning and filing documents
- Performs other related duties as assigned
MINIMUM QUALIFICATIONS:
- High School Diploma or equivalent
- Proficiency with windows based computer programs
- Critical thinking skills and professional judgment
- Good listening skills and a positive attitude
- Must be a team player
- Ability to work independently
- Reliable transportation and attendance
- Strong organization skills
- Must be authorized to work in the United States.
AAP/EEO STATEMENT/ADA STATEMENT:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Service = TAG2
https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID=7192470
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Are you willing to undergo a background check and drug screen, in accordance with local laws and regulations?
Experience:
- customer service: 1 year (Preferred)
- phone etiquette: 1 year (Preferred)
License/Certification:
- driver's license (Required)
Work Location: In person
