Dental Front Desk / Receptionist – Waterloo, IA/Cedar Falls, IA
Endodontic Associates of Iowa is seeking an experienced Dental Front Desk / Receptionist to join our team in Waterloo/Cedar Falls, Iowa.
We are looking for a friendly, dependable, and organized professional who enjoys working with people and providing exceptional customer service. As the first point of contact for our patients, you will play a key role in creating an outstanding patient experience while supporting our clinical team.
Responsibilities
- Greeting and checking in patients
- Scheduling appointments and managing the doctor's schedule
- Answering multiple phone lines
- Insurance verification and dental billing
- Processing patient payments and accounts receivable
- Maintaining accurate electronic dental records (EMR)
- Providing excellent customer service to patients and referring offices
Qualifications
- Previous dental front desk experience required
- Experience with dental practice management software/EMR
- Knowledge of dental insurance and billing
- Strong communication and organizational skills
- Ability to multitask in a fast-paced environment
- Positive attitude and team-oriented mindset
At Endodontic Associates of Iowa, we take pride in providing exceptional patient care in a professional, compassionate environment. We're looking for someone who shares those values and wants to become a long-term member of our team.
To apply, please submit your resume using the contact information provided in this posting.
We look forward to meeting you!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
Education:
- High school or equivalent (Preferred)
Experience:
- Dental assisting: 1 year (Preferred)
- Dental office management: 1 year (Required)
License/Certification:
- X-Ray Certification (Preferred)
Work Location: In person
