About Heritage Painting
At Heritage Painting, we're more than just a painting company—we're a team committed to delivering an exceptional customer experience from the first phone call to the final walkthrough. Serving homeowners throughout Central Indiana, we've built our reputation on quality craftsmanship, professionalism, and doing the right thing for our customers and our team.
As we continue to grow, we're looking for an organized, customer-focused Office Coordinator who enjoys keeping things running smoothly behind the scenes and wants to grow with a company that values its people.
About the Role
The Office Coordinator is the operational hub of Heritage Painting. You'll help keep our office, production schedule, and customer experience organized by coordinating appointments, supporting project scheduling, communicating with customers, and working closely with our sales and production teams.
This role is ideal for someone who enjoys solving problems, staying organized, and working in a fast-paced environment where no two days are exactly alike.
What You'll Do
- Coordinate inbound calls, emails, and painting estimate appointments
- Manage the production calendar and help schedule projects efficiently
- Communicate with customers regarding project schedules, colors, and timelines
- Assign projects to crews and support production scheduling
- Maintain accurate job information using Wallogy
- Process invoices, accounts receivable, and customer payments
- Manage customer satisfaction surveys (NPS)
- Partner with the sales and production teams to ensure a seamless customer experience
What We're Looking For
- Office administration, scheduling, or coordinator experience preferred
- Strong organizational and multitasking skills
- Excellent communication and customer service abilities
- Comfortable learning and using technology, including Google Workspace and scheduling software
- Detail-oriented with strong follow-through
- Positive attitude and ability to work well with multiple teams
- Reliable transportation and ability to work onsite in Tipton, IN
Compensation & Benefits
- $40,000–$50,000 annual salary, depending on experience
- Performance based bonuses
- Opportunities for professional development
- Stable, long-term career opportunity with a growing company
Growth Opportunity
We're committed to promoting from within. High-performing team members have opportunities to grow into Office Management, Business Administration, and Operations Leadership roles as Heritage Painting continues to expand.
Why Join Heritage Painting?
At Heritage Painting, you'll join a company where your work truly matters. You'll work alongside a supportive leadership team, help create an outstanding customer experience, and play a key role in the success of every project. If you're looking for a long-term opportunity with a growing company that values organization, teamwork, and continuous improvement, we'd love to meet you.
Pay: $40,000.00 - $50,000.00 per year
Work Location: In person
