Department: People Experience Job Status: Full-Time
FLSA Status: Exempt Reports to: Director People Experience
Positions Supervised: None
Amount of Travel Required Moderate
Work Schedule: Monday – Friday, 8:00 AM – 4:30 PM with flexibility as needed; hybrid
POSITION SUMMARY
The Career Pathways and Internship Coordinator serves as a strategic bridge between talent acquisition and employee development, focusing on new employee integration, internship program management, and career growth opportunities across the agency. This position designs and leads New Employee Orientation to ensure all new hires experience a welcoming, informative start to their careers. The role manages the organization's comprehensive internship program for Bachelor, Master, and Doctoral level students, serving as the primary liaison between academic institutions, students, clinical teams, and HR. Additionally, this position partners with staff throughout the organization to develop career pathway frameworks and succession planning tools that support employee growth and retention. The ideal candidate combines strong organizational skills with relationship-building abilities, program management expertise, and a passion for developing talent pipelines that support the organization's mission of providing exceptional behavioral health services.
ESSENTIAL FUNCTIONS
- Design, coordinate, and facilitate comprehensive New Employee Orientation (NEO) programs that welcome, inform, and integrate new hires into the organization.
- Lead and present Human Resources and People Experience components of NEO including policies, procedures, benefits overview, systems training, and organizational culture expectations.
- Schedule and coordinate NEO contributions from other departments including Risk Management, Electronic Health Records (EHR), and program-specific orientations.
- Serve as primary liaison to universities and academic programs, building and maintaining relationships to recruit high-quality interns for Bachelor, Master, and Doctoral level internship programs.
- Collaborate with clinical teams and HR during peak academic recruiting periods to screen, interview, and select interns for paid internship positions.
- Coordinate all internship logistics including placement matching, start dates, supervisor assignments, onboarding processes, and ongoing communication with students and academic programs.
- Develop and implement robust rotation experiences for Bachelor-level interns to provide exposure to various aspects of working in a Certified Community Behavioral Health Center (CCBHC).
- Maintain ongoing communication with interns and academic programs from acceptance through program completion, ensuring successful placements and addressing concerns.
- Partner with HR recruitment team on the talent acquisition process, transitioning new hires from offer acceptance through successful onboarding and integration.
- Conduct follow-up check-ins with new employees at key intervals (30, 60, 90 days) to assess integration, identify support needs, and ensure successful transition.
- Collaborate with departments on program-specific and position-specific orientation components to ensure comprehensive onboarding beyond NEO.
- Support onboarding and integration efforts to ensure new employees feel welcomed, informed, and connected from day one.
- Design career pathway frameworks and visual graphics that illustrate growth opportunities and career progression options across the organization.
- Partner with leadership and staff on succession planning initiatives, identifying development needs and creating pathways for internal advancement.
- Identify trends from new hire and intern feedback, making recommendations for process improvements and referring employees to appropriate resources (Wellness, Employee Experience, OD, HR).
- Maintain accurate records and documentation related to internships, NEO participation, and new hire integration progress.
- Stay current on academic program requirements, internship best practices, and onboarding trends to continuously enhance program effectiveness.
Other Duties
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Demonstrate cultural and linguistic competence
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Approach interactions with individuals served and colleagues with a trauma sensitive lens
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Acts as an ambassador of the agency in the community setting, which may include doing public educational and informational presentations.
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Support and actively promote the vision and mission of the agency and the philosophy of the strengths perspective
- Completes required trainings
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Other duties as assigned, as qualified and trained for.
POSITION QUALIFICATIONS
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Bachelor's degree in Human Resources, Psychology, Social Work, Business Administration, or related field preferred
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Professional HR certification (e.g., SHRM-CP, PHR) or talent development certification (e.g., CPTD) preferred
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Experience in recruitment, onboarding, talent development, or related field
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Experience in behavioral health, healthcare, or nonprofit settings strongly preferred
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Demonstrated experience developing and facilitating orientation and training programs
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Experience managing internship or student programs, including university partnerships
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Strong presentation and facilitation skills with diverse audiences
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Experience with applicant tracking systems and HRIS platforms
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Knowledge of academic program requirements and internship coordination
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Project management experience with ability to manage multiple programs simultaneously
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Successful completion of Kansas Bureau of Investigation (KBI), Central Registry, and other applicable background investigations and possess a valid Kansas driver's license
KNOWLEDGE/SKILLS/ABILITIES:
- Exceptional organizational and project management skills with strong attention to detail
- Outstanding interpersonal and relationship-building abilities across diverse stakeholder groups
- Excellent presentation and facilitation skills with ability to engage and inform new employees
- Strong written and verbal communication skills for various audiences including students, faculty, clinical staff, and organizational leadership
- Proficiency with Microsoft Office Suite, particularly PowerPoint and design tools for creating visual career pathway graphics
- Experience with HRIS systems, applicant tracking systems, and learning management platforms
- Ability to manage multiple competing priorities and deadlines, particularly during peak academic recruiting seasons
- Strong follow-through and persistence in maintaining communication and ensuring successful outcomes
- Customer service orientation with genuine interest in supporting new employees and interns
- Ability to approach interactions with individuals served and colleagues with a trauma sensitive lens
- Cultural competence and commitment to creating inclusive experiences for diverse employees and interns
- Problem-solving abilities with sound judgment about when to escalate or refer issues
- Flexibility and adaptability to accommodate academic calendars and organizational needs
- Self-directed with ability to work independently and collaboratively across departments
- Knowledge of employment regulations, background check processes, and compliance requirements
- Understanding of career development principles and succession planning concepts
- Ability to represent the organization professionally to external partners and academic institutions
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Bachelor's degree in Human Resources, Psychology, Social Work, Business Administration, or related field preferred
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Professional HR certification (e.g., SHRM-CP, PHR) or talent development certification (e.g., CPTD) preferred
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Experience in recruitment, onboarding, talent development, or related field
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Experience in behavioral health, healthcare, or nonprofit settings strongly preferred
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Demonstrated experience developing and facilitating orientation and training programs
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Experience managing internship or student programs, including university partnerships
-
Strong presentation and facilitation skills with diverse audiences
-
Experience with applicant tracking systems and HRIS platforms
-
Knowledge of academic program requirements and internship coordination
-
Project management experience with ability to manage multiple programs simultaneously
-
Successful completion of Kansas Bureau of Investigation (KBI), Central Registry, and other applicable background investigations and possess a valid Kansas driver's license
The Career Pathways and Internship Coordinator serves as a strategic bridge between talent acquisition and employee development, focusing on new employee integration, internship program management, and career growth opportunities across the agency. This position designs and leads New Employee Orientation to ensure all new hires experience a welcoming, informative start to their careers. The role manages the organization's comprehensive internship program for Bachelor, Master, and Doctoral level students, serving as the primary liaison between academic institutions, students, clinical teams, and HR. Additionally, this position partners with staff throughout the organization to develop career pathway frameworks and succession planning tools that support employee growth and retention. The ideal candidate combines strong organizational skills with relationship-building abilities, program management expertise, and a passion for developing talent pipelines that support the organization's mission of providing exceptional behavioral health services.
