Job Overview
We are seeking a dynamic and energetic Customer Service/Sales Representative to join our team! In this role, you will be the vital link between our company and our valued clients, delivering exceptional customer service while actively driving sales growth. Your enthusiasm and proactive approach will help build lasting relationships with clients, promote our diverse range of products and services, and contribute to a vibrant, customer-focused environment. This position offers an exciting opportunity to develop your sales skills, expand your industry knowledge, and make a meaningful impact every day.
Duties
- Engage with customers in a in-person settings to understand their needs and offer tailored solutions.
- Develop and maintain strong client relationships through effective communication, follow-up, and personalized service.
- Conduct outside sales activities by visiting potential clients or participating in community events to promote our products and services.
- Negotiate terms with clients to secure mutually beneficial agreements while ensuring compliance with insurance regulations and company policies.
- Manage sales administration tasks including updating CRM (Customer Relationship Management) systems, processing client information, and maintaining accurate records.
- Analyze customer data and market trends to identify new sales opportunities and improve service delivery.
- Collaborate with marketing teams to implement promotional campaigns that enhance brand visibility and attract new clients.
Qualifications
- Proven experience in outside sales, retail sales, or telemarketing with a strong track record of achieving targets.
- Excellent negotiation skills combined with outstanding communication abilities in multiple languages; bilingual proficiency is highly desirable.
- Strong analysis skills for assessing client needs, market conditions, and sales performance metrics.
- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and CRM system platforms for client management.
- Ability to build rapport quickly and foster long-term customer relationships through exceptional customer service skills.
Join us as a Customer Service/Sales Representative where your energy fuels success! Bring your passion for client engagement, your knack for negotiation, and your drive to excel in a fast-paced environment, all while making a real difference in the lives of our customers!
Pay: $48,511.75 - $58,422.75 per year
Work Location: In person
