Job Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Front Office Receptionist. As the receptionist, you will be responsible for overseeing the daily operations of the dental office, and ensuring excellent customer service to our patients. This is a key role in our dental practice, and we are looking for someone who can effectively manage administrative tasks while providing a welcoming and professional environment for our patients.
Responsibilities:
- Greet patients and visitors, ensuring a positive and friendly experience
- Answer phone calls, schedule appointments, and assist with dental scheduling
- Maintain patient records and ensure accuracy of information
- Handle billing inquiries, insurance verification, and payment processing
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Oversee the use of office systems such as Eaglesoft and phone systems
- Coordinate with other departments to ensure smooth operations and effective communication
- Handle any patient concerns or complaints in a professional manner
- Assist with administrative tasks as needed
Qualifications:
- Previous experience in a similar role as a Front Office Receptionist or Medical Receptionist is preferred
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent communication skills, both verbal and written
- Proficient with computers and willingness to learn our software program, Eaglesoft
- Knowledge of HIPAA regulations and dental office procedures a plus but not required.
- Ability to handle sensitive information with confidentiality and professionalism
- Strong customer service skills with a friendly and welcoming demeanor
- Familiarity with medical terminology is a plus
We offer competitive compensation based on experience. Employee will work Tuesday, Wednesday, Thursday from 7:45am to 3pm. With occasional coverage on Mondays and Fridays if needed (7:45am to 5pm when other manager is out of the office).
If you are a motivated individual with exceptional organizational skills and a passion for providing excellent patient service, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.
Pay: $20.00 - $25.00 per hour
Benefits:
Work Location: In person
