Job Title: Front Desk Receptionist at a Medical Spa
Location: Newport Beach, CA
About Fix Me Up Medical Spa:At Fix Me Up Medical Spa, we are passionate about providing an exceptional patient experience through personalized care and advanced aesthetic treatments. Our focus is designed to enhance each patient’s natural beauty and boost their confidence. We strive to create a luxurious, relaxing environment where clients feel understood, valued, and empowered to look and feel their best. Our commitment to delivering effective, natural results sets us apart as the premier destination for aesthetic transformation.
About the Role:
As the first point of contact for our patients, the Front Desk Receptionist plays a crucial role in shaping the patient experience and ensuring smooth daily operations. This position requires a warm, professional, and proactive individual who can create a welcoming environment, handle administrative tasks efficiently, and support patient engagement. If you enjoy making a positive first impression and thrive in a dynamic, customer-focused setting, we’d love to hear from you.
Key Responsibilities:
- Greet, check-in, and check-out patients with warmth and professionalism
- Support patient engagement by providing information on services and promotions, and assisting with product sales and transactions
- Respond to patient inquiries about treatments, appointments, and practice services
- Schedule, confirm, and manage patient appointments using the practice management system
- Follow up with leads from phone calls, website inquiries, and walk-ins to promote consultations and treatments
- Maintain accurate patient records and update information in the electronic medical records (EMR) system
- Manage inventory of front desk supplies and promotional materials, ensuring stock levels are maintained
- Process payments, invoices, and handle billing in a professional and efficient manner
Requirements:
- Previous medical spa experience
- Social Media Skills
Qualifications:
- Friendly, professional demeanor with excellent interpersonal skills
- Strong organizational skills and attention to detail
- Ability to multitask in a fast-paced environment
- Experience with scheduling software and basic computer skills
- Reliable, proactive, and customer-service oriented
Why Join Us:
Becoming part of our team means contributing to a positive patient experience and working in a supportive environment where your role is vital to our success.
Job Types: Full-time, Part-time
Pay: $19.00 - $30.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
