Membership Assistant
Location: Kenton, Ohio
Department: Membership
Type: Part Time
Min. Experience: Student (High School)
OUR CULTURE
Our mission and core values are brought to life by our culture. It’s who we are, who we aspire to be and how we show up every day. We are cause-driven. We don’t just show up, we show up with purpose. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
YOUR ROLE
We act with intentionality to connect people to our cause through our service and engagement principles. Every day we:
- Welcome – Smile greet members by name, introduce yourself.
- Connect – Ask questions, share a story, introduce them to other staff and members.
- Support – Affirm and encourage them, wish them well.
- Invite – Share opportunities to get involved and give back to the community.
Join us and help transform lives.
The Hardin County Family YMCA in Kenton, OH is seeking a Membership Assistant to join our team.
20-25 hours per week. Daytime and evening hours. Can discuss at interview.
Pay Rate:
$13 per hour depending on experience
General Function:
Under the supervision of the Operations Manager, the Membership Assistant will oversee membership. She/he is responsible for training, working the front desk, and clerical and other related tasks which are necessary for all Program Directors/Departments to effectively and efficiently carry out their work. The Membership Assistant will work in cooperation with all member service staff serving as a customer service representative, providing scheduling and supervising of desk staff, and resolving other service-related issues. He/She will also greet and supply members and potential members with membership and program information.
Qualifications:
- Must have related experience; or equivalent combination of education and experience.
- Three or more years of secretarial and/or office administration.
- Strong organizational and communication skills.
- Initiative, creativity, flexibility.
- Must be computer efficient. Ability to use word processing, Excel spreadsheets, Power Point and/or Publisher software.
Essential Functions
- Coordinates arrangements for meetings of various committees and groups.
- Assists all program departments when necessary by typing correspondence.
- Assists in interviewing, hiring, training and evaluating customer service staff.
- Assist to schedule customer service staff to ensure proper coverage to meet customer needs.
- Maintain lists for telephone extensions and mail information.
- Assists with meeting notices, calling all individuals attending meetings, and following up on all items and materials before meetings.
- Drafts, prepares and proofs correspondence.
- Maintains numerous computer databases for various reports and mailings for the different departments.
- Plans, schedules and assists in specialized projects.
- Represents the YMCA and maintains its relationships with kindred organizations in the community.
- Assists the Leadership Team at the YMCA.
- Develop a complete understanding of all YMCA programs, activities and services.
- Other duties as assigned.
Benefits:
Free Individual membership to the Lima Family YMCA
403b Retirement Savings Account
YMCA Apparel
Job Type: Full-time
Pay: From $13.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Retirement plan
License/Certification:
- Driver's License (Preferred)
Work Location: In person
