TITLE: Store Associate
***Days of work include Saturdays. Work week is Tuesday-Saturday. Candidate must be able to work a MIMIMUM of 3 days per week, 4 days is preferred. ***
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POSITION OBJECTIVE:
Responsible for processing of goods and/or register sales
General Expectations:In the performance of their respective task and duties, all employees are expected to conform to the following:
- Fully understand and consistently exhibit all of the Women’s Center Core Values
- Perform quality work within deadlines with or without direct supervision
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees
- Ability to adhere to company and/or program’s dress code standards
Essential Responsibilities: Must be able to perform essential responsibilities with or without reasonable accommodations
- Ability to abide by principles of EEO compliance and a workplace of dignity and respect
- Ability to work cooperatively in a group and/or team setting
- Ability to show respect to all others
- Ability to professionally communicate with other employees and outside stakeholders, as required
- Ability to take guidance and direction from management
The remaining Essential Responsibilities are outlined in the following categories:
A. Receiving, Separation and Pricing:
· Greet donor courteously and assist with unload or acceptance of donated goods with care
· Issue receipts to donors as requested
· Assist with the initial separation and delivery of donated materials to Sorting, Grading and/or Hanging Workstation
· Courteously communicate to donors why certain items cannot be accepted by Women’s Center
· Price inspected goods for placement onto retail sales floor
· Sanitizes furniture and domestics as required by State Law
B. Sales Floor/Cashier:
· Assist customers in locating and/or selecting merchandise
· Process customer sale transactions bag merchandise and thank the customer for shopping
· Merchandise quality items on sales floor to maximize profits
· Accurately conduct sales transactions and maintain cash and credit card control by following proper procedures regarding voids, refunds, checks, credit cards, etc.
· Give excellent customer service and remain calm and professional under stressful situations
· Maintain the sales floor and inventory in a clean, neat and properly displayed manner
· Maintain a safe work environment at all times by following company safety regulations
C. Housekeeping:
· Responsible for floor maintenance and cleanliness on a daily basis, including dust mopping, damp mopping and burnishing (where appropriate)
· Responsible for cleanliness and maintenance of all rest rooms, show windows, fitting rooms, back room and dock area, and store exterior including parking areas
· Report repairs that require outside assistance
D. Additional Duties & Responsibilities:
· Attend meetings and training sessions as scheduled
· Maintain a safe work environment at all times by following company safety regulations
· Adheres to all external safety regulations
· Maintains appropriate and accurate records as required by their workstation
· Adhere to all Women’s Center policies and procedures
· Maintain assigned personal workspace and supplies
· Work with a management team member to complete required employee training
· Provide assistance and support to other Women’s Center staff as necessary
· Work habits should include: regular attendance, punctuality, teamwork, initiative, willingness to learn, dependability and promptness
· Maintain a professional appearance at all times, adhering to Women’s Center dress code standards
· Perform general housekeeping duties as needed or assigned
· Perform other duties as required or directed which may be necessary in order to facilitate the mission of the organization
· Refer customers’ complaints or inquiries to management
· Accomplishes all tasks as appropriately assigned or requested by management
PHYSICAL DEMANDS:
Physical demands include sitting or standing for extended periods of time, bending, traveling to outside meetings, regular use of standard office equipment such as the telephone, copier, fax and computer. Demands also involve protracted concentration. Reliable transportation is required. Job involves frequent interactions with internal and external customers, and routinely intense public contact.
EDUCATION, EXPERIENCE & qualifications:
- High School or equivalent combination of education and experience is preferred
- One year of experience in a related field is preferred
- Must possess and consistently demonstrate the ability and willingness to utilize excellent customer service skills
- Ability to read, analyze and interpret documents relating to store operations and sales
- Ability to perform basic mathematical equations is preferred
- Ability to follow instructions, adhere to policy, and make basic decisions
Women's Center of Brevard is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
10/2021
Pay: $14.00 per hour
Benefits:
- Employee assistance program
- Paid time off
Education:
Experience:
- Cashier: 2 years (Required)
Work Location: In person
