Freight & Shipping
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Schedule and coordinate outbound shipments, including direct-to-customer shipments
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Track inbound shipments from suppliers and international company locations
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Schedule truck pickups, deliveries, and carrier appointments
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Communicate directly with carriers, freight providers, suppliers, drivers, and internal teams
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Obtain and compare freight quotations and transportation options
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Support rate comparisons and identify cost-effective shipping options
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Prepare and maintain Bills of Lading, packing lists, shipping documents, and related records
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Track shipment status and identify delays or service issues
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Ensure shipping and receiving documentation is complete, accurate, and properly maintained
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Handle and maintain paperwork provided by or required for incoming and outgoing drivers
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Verify freight charges and shipping-related documentation and support invoice processing as required
Sourcing & Supplier Support
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Identify and contact potential suppliers and operational service providers
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Obtain and compare supplier quotations
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Support the selection of cost-effective products and services
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Maintain supplier and quotation information
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Coordinate with suppliers and service providers regarding operational requirements
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Support purchasing and sourcing activities as needed by the Operations Manager
Shipping & Receiving Operations
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Support daily shipping and receiving activities at the dock
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Load and unload trucks safely and efficiently
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Verify incoming and outgoing quantities against applicable documentation
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Inspect incoming goods for visible damage, quality issues, or discrepancies
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Stage and prepare goods for shipment
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Support inventory movements and material handling as operationally required
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Operate forklifts and other material-handling equipment in accordance with company safety requirements
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Maintain a clean, organized, and safe shipping and receiving area
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Practical experience in logistics, freight coordination, transportation, shipping, sourcing, or a related field
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Previous experience scheduling freight and coordinating carriers is required
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Previous experience obtaining quotations, comparing rates, or sourcing suppliers/services is required
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Understanding of shipping documentation such as Bills of Lading and packing lists
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Experience with LTL and/or FTL transportation is preferred
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Strong organizational skills and attention to detail
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Ability to manage multiple shipments and priorities simultaneously
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Confident and professional communication with carriers, suppliers, drivers, and internal teams
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Comfortable working with Microsoft Office applications, particularly Excel and Outlook
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Experience with ERP, transportation, warehouse, or inventory systems is preferred
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Willingness to learn and use company-specific ERP and operating systems
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Willingness to work regularly in both the shipping office and warehouse/dock environment
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Ability and willingness to load and unload trucks and perform physical shipping and receiving activities
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Forklift experience is preferred; training and certification can be provided on site
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Reliable, structured, proactive, and team-oriented working style
Nice to Have
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Experience in manufacturing, warehouse, or production logistics
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International or import/export shipping exposure
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Experience supporting freight-cost reduction or carrier-rate negotiations
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Experience working in a growing or changing operational environment