JOB TITLE: EVENT COORDINATOR
LOCATION: Fort Worth, Texas
REPORTS TO: Assistant Manager, General Manager, Owners
OBJECTIVE
The objective of this position is to supervise the event staff as well as completely oversee events occurring at HypeKidz in Fort Worth using exceptional organization, extreme diligence, and precise planning. The Event Coordinator will create records and track orders for all events held at HyperKidz. The Event Coordinator must maintain accurate records and share all documentation with management to ensure events are held to the highest standard.
JOB RESPONSIBILITIES
- Oversee the Events Department
- Schedule event staff in accordance with daily, weekly, and monthly events booked at HypeKidz
- Monitor and respond to reviews related to parties or events as directed by management
- Promote functional and professional relationships with HyperKidz vendors. These partnerships are extremely important to the quality and functionality of operations. As the Event Coordinator, you will act as a liaison to each vendor, maintaining professionalism at all times. Any grievances with vendors must be reported to Management immediately.
- Stock party inventory when necessary. When new party inventory arrives on site, ensure it is stored in the correct location so all staff can access items as needed.
- Maintain accurate records of all party inventory. As inventory arrives, ensure it is logged and tracked. This allows employees to monitor quantities on site and identify items that need to be reordered. Party inventory is especially important as HyperKidz specializes in birthday parties.
- Keep records of all events taking place at HyperKidz. In addition to the indoor playground experience, many families host birthday parties and special events. The Event Coordinator will track every event to help Managers and Owners understand traffic flow and staffing needs.
OTHER RESPONSIBILITIES
- Ensure all guests are greeted enthusiastically and that all associates interact with guests in a positive and professional manner
- Assist with social media updates and promotions
- Execute marketing and promotional plans effectively and professionally with Manager approval
- Assist in establishing a strong identity for HyperKidz within the Fort Worth community and industry
- Oversee execution of party reservations and Party Hosts to keep parties running smoothly and on time
- Document all event-related financial reports as required by management
- Assist guests with questions, concerns, or special needs
- Manually complete reservations as needed using point-of-sale software
- Answer and return telephone calls from guests seeking reservations or information about events
- Plan and promote employee events or incentives as directed by management
- Must be able to work weekends
REQUIRED WORK EDUCATION, EXPERIENCE, AND SKILLS
- High School Diploma or equivalent
- 1–2 years of experience in customer service or a related position
- Detail-oriented
- Strong communication skills
- Organized and dependable
- Strong work ethic
- High standards for self and staff
- Personable and professional demeanor
Pay: $18.00 - $20.00 per hour
Work Location: In person
