Job Overview
The Animal Inn is seeking a highly organized and detail-oriented Front Desk Receptionist to join our dynamic team. As the first point of contact for clients, the successful candidate will be responsible for providing exceptional customer service, managing administrative tasks, and supporting the day-to-day operations of the business. Canidates must have passion for animals.
Duties
- Greet and welcome visitors and clients, responding to inquiries in a friendly and professional manner
- Manage and maintain the front desk area, ensuring it is clean, organized, and well-stocked
- Answer multiple phone lines, booking reservations, checking clients in and out.
- Perform administrative tasks such as data entry, filing, and maintaining accurate records
- Utilize computer software to manage schedules, calendar appointments, and prepare correspondence
- Maintain confidentiality and handle sensitive information with discretion
- Perform various tasks as assigned by management.
- Maintain a strong understanding of our company's policies and procedures, and ensure compliance
- Communicate with clients and staff, and provide positive and respectful service
Skills
-Experience with handling dogs and cat of all sizes.
- Proficiency with computers.
- Strong organizational and time management skills
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Ability to maintain confidentiality and handle sensitive information
- Experience as a receptionist is preferred
- Strong attention to detail
- Ability to maintain a positive and professional demeanor in all interactions
-Must have own reliable transportation
- Must be available weekend and holidays required
Job Types: Part-time
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
Pay: From $18.00 per hour
Benefits:
Work Location: In person
