About: The Full-Spectrum Doula at CHOICES plays a vital role in providing compassionate, knowledgeable, and proactive support to abortion and prenatal/OB patients, with a particular focus on minors and out-of-town patients. This support is delivered both in-person at the clinic and through telemedicine platforms, ensuring comprehensive care throughout all phases of treatment.
The Full-Spectrum Doula will collaborate closely with CHOICES licensed Social Workers and clinical staff to enhance patient care, ensuring individuals receive holistic, wraparound support in alignment with the organization’s mission.
RESPONSIBILITIES:
Abortion Care Support
- Provide non-clinical emotional, psychological, physical support before, during, and after abortion procedures.
- Support and educate individuals accompanying patients.
- Support and advocate for minors, out-of-town patients, and patients requiring specialized assistance, including navigation of legal aid, travel and logistical needs.
- Recognize emotional and mental health needs and make timely referrals to the Counseling Department as appropriate.
- Participate in post-procedure follow-ups via telehealth or individual visits.
Prenatal & OB Care
- Provide education and support to prenatal patients throughout pregnancy and the postpartum period.
- Help patients prepare for childbirth and understand available options.
- Collaborate with clinical and counseling staff to ensure seamless, patient-centered care.
- Attend births if requested at the hospital.
Telemedicine & Remote Support
- Provide virtual doula support for patients who cannot attend in person.
- Maintain consistent contact with remote patients to offer ongoing assistance and ensure continuity of care.
Patient Advocacy & Navigation
- Attend community and statewide meetings as appropriate.
- Assist patients in accessing essential services such as transportation, lodging, financial resources, and legal aid.
- Advocate for patient rights and autonomy, especially for vulnerable populations.
- Establish connections with community resources and referral networks.
Education & Empowerment
- Facilitate individual or small-group educational sessions on reproductive health, abortion, and prenatal care.
- Develop or contribute to patient-friendly informational materials and digital resources.
- Make visits to Shelters, Community Centers, and other facilities that house patients.
QUALIFICATIONS AND REQUIREMENTS:
- Certification or training in doula services (preferred) with 1+ years of experience as Abortion Doula
- Enrolled as NYS Medicaid Doula Service Provider and Credentialed with Healthplans
- Must have an NPI number
- Continuing education in Doula competencies
- Empathy, patience, and calm demeanor
- Ability to work independently and as part of a team
- Spanish speaking a plus
Competitive Salary based on experience, qualifications, and participation with Health Insurance Plans.
Job Type: Full-time
Pay: From $60,000.00 per year
Work Location: In person
