POSITION TITLE: Home Repair Construction Coordinator
REPORTS TO: Director of Construction
PURPOSE: The Home Repair Construction Coordinator provides clear communication, orientation, and ongoing support to approved home repair applicants throughout the pipeline while maintaining accurate records and delivering excellent customer service. As part of the Construction team, the Home Repair Construction Coordinator collaborates across departments and works with subcontractors.
This is a full-time position
Typical work schedule Monday thru Friday, with the occasional Saturday possibly needed.
DRUG SCREEN, BACKGROUND CHECK and MOTOR VEHICLE REPORT REQUIRED.
Key Responsibilities:
- Communicate clearly and professionally with homeowners throughout the Construction process via phone, email, mail, and in-person meetings.
- Provide timely updates to homeowners regarding status, construction scheduling, and next steps.
- Provide ongoing support and high-quality customer service to homeowners throughout all project phases.
- Maintain all homeowner information and detailed project paperwork in a confidential manner.
- Stay highly organized while managing multiple home repair projects, deadlines, and priorities at the same time.
- Track each repair project from the initial assessment through completion, making sure all required steps and documentation are completed.
- Keep accurate and organized project files, including homeowner agreements, scopes of work, permits, contracts, change orders, warranties, invoices, and closeout documents.
- Take and organize clear before, during, and after photos for each project.
- Keep track of project schedules, outstanding tasks, homeowner communication, contractor work, inspections, expenses, and invoices.
- Review contractor and vendor invoices for accuracy and confirm that the work has been completed before submitting them for payment.
- Make sure homeowner agreements, contracts, and other required documents are signed and filed before work begins.
- Complete project closeout by confirming the work is finished, collecting final signatures and warranties, and making sure all required paperwork is complete.
- Provide regular updates to the Construction team about project status, upcoming work, and any issues that need attention.
- Maintain tracking of construction expenditures for grant reporting and invoicing.
- Field site visits are required along with office work.
- Some permitting may be required when applicable to the projects.
- General home repair knowledge of painting, roofing, mechanical and electrical systems is a must.
- Collaborate cross-departmentally with Construction, Volunteer Services, other internal teams and subcontractors to ensure seamless coordination of repair projects.
- Communicate project status and needs to internal stakeholders to support efficient project scheduling and execution.
- Serve as an active member of the Construction team, contributing to overall program goals and departmental initiatives, including large events and team builds.
- Represent the organization professionally in all interactions, ensuring a positive and respectful experience for applicants and partners.
- Adhere to Habitat for Humanity Greater Palm Beach County’s Core Values, listed below.
Experience:
- Contractor foreman software experience preferred.
- Microsoft Suite experience is necessary.
- Must have a clean driving record and a valid license.
- Working conditions will vary between the air-conditioned office to working in the heat at job sites.
- Ability to lift or carry up to 50 pounds
Preferred attributes :
- Ability to work independently and on a team
- Ability to work with people of diverse backgrounds and with all levels of staff (including Executive leadership, Directors, Managers, Office staff, and Construction staff)
- Enthusiastic and positive attitude towards helping others
- Strong verbal communication skills, excellent writing skills, and interpersonal skills
- Effective in multi- tasking and managing a wide array of projects and responsibilities
Core Values:
· Elevate Others: Empower each other to grow, thrive and rise.
· Go the Extra Mile: Demonstrate dedication and commitment to supporting our mission.
· Honor Commitments: Ensure reliability and follow-through in all financial matters.
· Constructive Problem Solving: Focus on solutions and continuous improvement.
· Do the Right Thing: Uphold integrity and ethical standards in all actions.
Position is located ON SITE in Lake Worth, FL. NO RELOCATION packages are being offered.
Compensation & Benefits
- Competitive rate based on experience
- Medical, dental, and vision insurance
- Paid time off, retirement plan, and professional development support
About Us: Habitat for Humanity is a global nonprofit housing organization working in local communities across all 50 states in the U.S. and in approximately 70 countries. Our vision is a world where everyone has a decent place to live. We bring people together to build homes, communities, and hope.
Habitat for Humanity of Greater Palm Beach County is an equal opportunity employer and seeks to employ and assign the best qualified personnel for all our positions in a manner that does not unlawfully discriminate against any person because of race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve national guard status, or any other status or characteristic protected by law.
Habitat for Humanity of Greater Palm Beach County Inc. is committed to safeguarding the health of our employees and providing a safe work environment for everyone. Because of this, the Company has implemented a Drug-Free Workplace Policy to comply with Florida Statute 440.102(Drug Free Workplace).
Job Type: Full-time
Pay: $25.00 - $27.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Work Location: In person
