Job Title: Leasing Agent
Role Overview
We are seeking a high-performing Leasing Agent to drive occupancy and maximize property value across our residential portfolio. In this role, you will act as the face of our properties; transforming prospective leads into long-term residents. You will blend market intelligence, persuasive communication, and strict operational execution to deliver a seamless leasing experience from first contact to key handoff.
Core Responsibilities
- Pipeline Conversion: Turn marketing leads into scheduled tours and signed leases by presenting property features through a highly personalized, consultative sales approach.
- Tenant Vetting & Compliance: Protect asset profitability by rigorously validating applicant references, verifying financial profiles, and ensuring 100% adherence to housing rules and regulations.
- Yardi Lease Preparation: Utilize Yardi Voyager to prepare comprehensive lease agreements. You will pull real-time property and suite data directly from the system to auto-populate terms.
- Data Integrity Assurance: You must enforce 100% accuracy on critical financial data fields. This includes base rent and security deposits.
- System Workflow Management: Route digital lease packages through the designated Yardi approval workflows. You will actively track bottlenecks and collaborate with legal and the Property Manager.
- Automated Execution & Onboarding: Manage the secure e-signature process natively within the system workspace. This allows you to automatically convert the lead to a "future resident" status and instantly establish accurate billing schedules in the ledger.
- Asset Preservation:
- Tour Route Maintenance: Inspect the daily "parade route" to ensure exterior curb appeal, hallways, lobbies, and amenity spaces are immaculately clean, fresh, and free of debris.
- Show-Unit Perfection: Audit all vacant units to ensure they are in flawless, "show-ready" condition with ideal lighting, pleasant temperature, and zero maintenance deficiencies.
- Proactive Readiness: Coordinate immediate touch-up cleaning or quick maintenance fixes for any unit added to the tour schedule on short notice.
Key Requirements & Skills
Experience: 2+ years in Leasing Agent role.
- Sales Success: Proven track record of hitting sales targets or maintaining high occupancy rates in a real estate or leasing agent role.
- Tech Stack Proficiency: Direct hands-on experience utilizing Yardi or equivalent property management software for tracking leads and workflows.
- Regulatory Competency: Solid baseline knowledge of local leasing rules, fair housing laws, and landlord-tenant regulations.
- Soft Skills: Superior presentation, negotiation, and active listening capabilities alongside a strict customer-focused approach.
- Operational Agility: Sharp ability to multitask under pressure, moving fluidly between physical property tours and digital administrative tasks.
Job Type: Full-time
Pay: From $22.00 per hour
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Customer service: 1 year (Required)
- Yardi: 1 year (Preferred)
Language:
License/Certification:
- Driver's License (Preferred)
Work Location: In person
