At Chick-fil-A, the Crew Member position is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Crew Members gain life experience that goes far beyond serving a great product in a friendly environment. Crew Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
What does a shift at Chick-fil-A as a Crew Member look like?
As a Front of House Team Member at Chick-fil-A, your day starts with a team huddle to set goals, followed by prepping the dining area and counter for a welcoming guest experience. You’ll engage with customers during busy Breakfast, Lunch and Dinner rushes, taking orders with a smile, ensuring accuracy, and delivering second-mile service at the counter or drive-thru. Between serving, you’ll maintain a spotless dining area, offer table touches for refills, and collaborate with your team to keep the pace lightning-fast and friendly.
Position Type:
- Full-time or Part-time positions available
Hours:
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Day shift works between the hours of 6am-5pm with flexible scheduling
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Night shift works between the hours of 2pm-11pm with flexible scheduling
Front of House Team Member Responsibilities:
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Smile, create and maintain eye contact
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Speak enthusiastically
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Make emotional connections with guests
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Honor and encourage others to follow the vision and values of the restaurant
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Multitask quickly, yet thoroughly
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Be team-oriented, adaptable, dependable, with a strong work ethic
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Work on their feet for several hours at a time
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Communicate effectively with guests and Team Members
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Adhere to Chick-fil-A rules and dress code at all times
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Other duties as assigned
Qualifications and Requirements:
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Consistency and reliability; MUST BE AVAILABLE TO WORK FRIDAYS & SATURDAYS
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Cheerful and positive attitude
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Loves serving and helping others
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Customer service-oriented
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Strong interpersonal skills
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Detail-oriented
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Able to multitask
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Works well independently and in a team environment
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Be willing and able to work a flexible schedule ,including Saturdays
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Have the ability to lift and carry 20lbs on a regular basis
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Have the ability to stand for long periods of time
Our Benefits Include:
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A fun work environment where you can positively influence others
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Flexible scheduling (and closed on Sundays)
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Medical Benefits- We offer a variety of Medical, Dental, and Vision benefits packages
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Opportunity for advancement as we promote leaders from within
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Intentional growth and development to help you reach your professional goals
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Scholarship opportunities available
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Competitive pay
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: $12.00 - $15.00 / hour
Benefits:
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Flexible schedule
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Paid time off
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Health insurance
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Dental insurance
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Vision insurance
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401(k) matching
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Referral program
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Employee discount
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Paid training
Job Type: fulltime, parttime
Schedule:
Education: No education required
Work location: On-site
