Children’s Cardiovascular Medicine & Family Preventive Medicine
Job Title: Part Time Bilingual Front Desk Representative
Classification: Non-Exempt
Reports to: Practice Manager
Job Duties and Responsibilities:
- Answer, screen and route calls to appropriate department or assist caller directly
- Contact patients prior to their appointment to confirm and verify that necessary documents including labwork have been completed
- Check in patients, including but not limited to eligibility verification, obtaining appropriate referrals/prior authorizations, collecting patient balances due on the account and updating demographic information into the EHR system
- Check out patients including scheduling any follow up appointments
- Follow all Medicaid and other governmental rules and guidelines
- Ensures all Confidentiality and Privacy policies are enforced
- Accept assignments from Management as needed
Minimum Job Requirements:
- Must be willing to travel to satellite offices as needed
- Bi-lingual English/Spanish candidate
- Professional and courteous disposition
- Medical office experience a plus
- Must be flexible, organized with great attention to detail and be able to function well under pressure
- Excellent communication and time management skills
- Excellent attention to detail
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
