Job Overview
We are seeking a dynamic and friendly Front Desk Receptionist to be the welcoming face of our organization. This vital role involves managing front desk operations, providing exceptional customer service, and ensuring smooth office management. The ideal candidate will be energetic, organized, and possess strong communication skills to handle diverse responsibilities with enthusiasm. You will serve as the first point of contact for visitors and callers, supporting daily administrative functions to keep our office running efficiently and professionally.
Responsibilities
- Greet visitors warmly and direct them appropriately, creating a positive first impression.
- Manage multi-line phone systems, answer inquiries promptly, and transfer calls with professional phone etiquette.
- Handle incoming and outgoing correspondence, including emails, mail, and packages.
- Maintain appointment calendars, schedule meetings, and coordinate calendar management for staff members.
- Perform data entry, filing, and document proofreading to ensure accuracy and organization.
- Support office management tasks such as supply inventory, keeping statistics and maintaining office supplies.
- Assist with clerical duties including typing reports, managing Google Workspace documents, and supporting customer service or client support activities.
Requirements
- Proven experience in office administration or as a receptionist, preferably in a healthcare setting.
- Strong computer skills with proficiency in Microsoft Office (Word, Excel), Google Workspace, and general computer literacy.
- Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment.
- Bilingual abilities, English/Spanish are required to serve diverse client needs effectively. M.A. and Insurance knowledge is a bonus!
- Demonstrated customer service skills with professional phone etiquette and interpersonal communication.
- Experience with multi-line phone systems, data entry, filing systems, and calendar management tools.
- Clerical experience including proofreading, document management, and basic bookkeeping for patient accounts.
- Ability to manage time effectively while handling multiple responsibilities simultaneously. Join us as a Front Desk Receptionist and become an essential part of our vibrant team! Your energy and organizational talent will help create a welcoming environment while supporting our daily operations seamlessly. We value proactive individuals who thrive on delivering excellent customer support and maintaining an efficient office atmosphere!
Pay: $18.00 - $22.00 per hour
Work Location: In person
