As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
We're looking for a skilled, customer-focused Service Advisor to be the primary point of contact between our guests and our technicians. You'll manage the full service experience from write-up to delivery — building relationships, setting accurate expectations, and ensuring every repair order is handled with professionalism and care. Strong communication and a commitment to customer satisfaction are the keys to success in this role.
Affordable Health Insurance: Comprehensive medical, dental, and vision coverage for you and your family.
Competitive 401(k): Build your future with our retirement savings plan.
Paid Time Off (PTO): Includes paid holidays and vacation after 90 days of full-time employment.
Paid Maternity & Paternity Leave: Support for new mothers and fathers.
Paylocity "Pay On Demand": Access your earnings before payday (up to $2,000).
Employee Discounts: Discounts on vehicle servicing and new car purchases.
Continuous Training & Mentorship: Grow professionally and advance your career within our group.
Employee Tenure & Recognition Program: We celebrate milestones and contributions.
Fun Company Events: Awesome experiences for employees and their families!
