Temporary Veterinary Receptionist (Expected Duration: 6–8 Months)
Norco Animal Hospital is seeking a professional, career-minded Temporary Veterinary Receptionist who is growth-oriented and passionate about providing exceptional client service. We have a large and expanding client and doctor network, resulting in a diverse, challenging, and rewarding caseload.
This is a temporary position that is currently expected to last approximately six (6) to eight (8) months. The actual duration may be shorter or longer depending on business needs. This temporary assignment does not guarantee employment for any specific period of time, and employment remains at will in accordance with applicable California law.
We offer competitive compensation and a comprehensive benefits package for eligible employees, which includes medical, dental, vision, paid time off, generous personal pet care discounts, and more.
Our Values
We are looking for Receptionists who share our core values:
- Full Commitment
- Hospitality
- Accountability
- Diversity
- Collaboration
- Positivity
Our Mission:
Strengthening the bond between people and their pets by caring for pets and the people who love them.
Requirements
- Must be available to work Thursday-Sunday and have flexible availability during the week.
- Excellent verbal and written communication skills.
- Strong listening skills with the ability to professionally handle client concerns and complaints.
- Ability to build positive relationships with clients and coworkers, both in person and over the phone.
- Proficient in Microsoft Excel and Word.
- Proficient with email.
- Willing and able to work a flexible schedule that may include evenings, weekends, and overtime as needed.
- Strong organizational and time management skills.
- Minimum of one (1) year of veterinary experience, veterinary training, or related work in the veterinary field.
Physical Requirements
The physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made for qualified individuals with disabilities in accordance with applicable law.
- Allergies to animals must be controllable through medication if necessary.
- Ability to stand for up to ten (10) hours per shift.
- Ability to type at least 40 words per minute.
- Visual acuity sufficient to maintain accurate records, recognize individuals, and read written materials.
- Ability to effectively communicate in person and by telephone.
- Ability to work efficiently in a fast-paced environment.
- Ability to lift up to 35 pounds.
Essential Duties and Responsibilities
- Welcome and assist clients in a friendly and professional manner.
- Deliver outstanding customer service at all times.
- Answer multi-line telephones.
- Assist clients during check-in and check-out.
- Verify and update client, patient, and vaccination information.
- Schedule appointments for examinations, procedures, surgeries, boarding, grooming, and medication refill requests.
- Make boarding reservations.
- Process patient admissions and discharges for examinations, surgeries, boarding, grooming, and other services.
- Perform daily cash reconciliations and prepare deposits.
- Complete daily checklists and assigned administrative tasks.
- Maintain a clean, organized, and welcoming reception and lobby area.
- Assist with shift coverage as requested by management, including evenings, weekends, and overtime when needed.
- Maintain a professional appearance and positive attitude.
- Demonstrate a client-focused approach in every interaction.
- Utilize Microsoft Excel, Word, Gmail, and Google Docs proficiently.
Norco Animal Hospital is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants and employees in accordance with applicable federal, state, and local laws.
Employment with Norco Animal Hospital is at will. Nothing in this job posting or during the hiring process creates a contract of employment or guarantees employment for any specific duration.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- The schedule we are looking to fill will include working Thursday-Sunday. We are looking for someone with schedule flexibilty. Do you have any specific days and times that you are not available to work? This is a temporary Veterinary Receptionist position. (Expected Duration: 6–8 Months). Applicants will not be considered for an interview if this section is left blank.
Experience:
- Veterinary: 1 year (Required)
Ability to Commute:
- Norco, CA 92860 (Required)
Work Location: In person
