Summary
We’re looking for a warm, energetic, and service‑driven Front Desk Host to join our team in the heart of San Diego’s iconic Gaslamp District. As the first point of contact for our guests, you’ll set the tone for their entire stay—creating a welcoming, personalized, and memorable experience that reflects the spirit of our lifestyle hotel.
What are the additional benefits to working at Andaz San Diego?
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Hyatt has the best to offer including: paid PTO, medical health care, 401k and company match after 1 year of service, paid FamilyBonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals, discount parking during shifts, and many more!
What You’ll Do
Greet guests with genuine enthusiasm and provide seamless check‑in and check‑out experiences
Handle guest inquiries, requests, and concerns with professionalism, empathy, and efficiency
Manage room assignments, reservations, and billing with accuracy and attention to detail
Collaborate closely with housekeeping, engineering, and F&B teams to ensure smooth daily operations
Deliver personalized recommendations on local dining, nightlife, events, and hidden gems throughout the Gaslamp Quarter
Maintain a polished, inviting lobby atmosphere that reflects the hotel’s brand and culture
Uphold safety, security, and confidentiality standards at all times
Support the overall guest journey by anticipating needs and going above and beyond whenever possible
The hourly rate for this position is $23.81.
All Candidates must be in possession of identification proving authorization to work in the United States. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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Qualifications
Qualifications
Full availability, including possible overnights, weekends, and holidays
Strong customer service skills with a genuine passion for hospitality
Strong communication skills and a natural ability to connect with guests and team members.
Ability to multitask and remain calm in a fast‑paced, high‑energy environment
Tech‑savvy and quick to learn property management systems
Professional appearance and demeanor
A strong communicator with excellent problem‑solving skills
Reliable, punctual, and committed to teamwork
Previous hotel or customer service experience preferred, but not required
Ability to stand for extended periods
