Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits
Job Description:
The Server is responsible for providing superior service to both the internal and external customer. The Server is also responsible for serving food and beverages in accordance to company standards.
Essential Duties & Responsibilities:
Provides superior customer service, positively effects interactions with external and internal customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
Recognizes guests immediately with a friendly, courteous greeting and informs them of daily specials, soup of the day, etc.
Maintains a well-groomed, neat, and clean appearance, carrying out duties with attention to sanitation and safety.
This position works in an environment that is subject to varying levels of smoke, crowds, and noise, the severity of which depends upon customer volume.
Machines and equipment used, but not limited to, include coffee machine, beverage dispenser, microwave, toaster, and Point-of Service System.
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.
