We are a modern, patient-centered dental practice that values excellent customer service, teamwork, and a positive work environment. We are looking for an organized, detail-oriented, and friendly Front Desk & Insurance Coordinator to join our growing team.
Job Summary
This role is responsible for managing front desk operations while also handling dental insurance coordination to ensure smooth patient flow and accurate billing.
Responsibilities
Front Desk Duties
- Greet patients and manage check-in/check-out
- Answer phones, texts, and emails professionally
- Schedule and confirm appointments
- Maintain accurate patient records in the practice management system
- Collect co-pays, balances, and payments
- Assist with treatment coordination and patient reminders
Insurance Coordination Duties
- Verify dental insurance benefits and eligibility
- Submit and track insurance claims
- Follow up on unpaid or denied claims
- Post insurance payments and adjustments
- Communicate with insurance companies as needed
- Explain insurance estimates and treatment plans to patients
- Work closely with the clinical team on treatment planning documentation
Qualifications
- Prior dental front desk or insurance experience preferred
- Familiarity with dental software Oryx is a plus.
- Strong communication and customer service skills
- Detail-oriented, organized, and reliable
- Ability to multitask in a fast-paced environment
Please send your resume via indeed or email at [email protected].
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Work Location: In person
