Are you ready to turn your interest in technology and customer interaction into a rewarding, people-focused career? Our team is dedicated to helping customers stay connected through reliable wireless solutions in partnership with AT&T, one of the most recognized names in the industry. As a Customer Service Representative, you’ll play a key role in guiding customers toward the right wireless services while contributing to a supportive, results-driven team.
We’re seeking motivated individuals who enjoy working directly with people, simplifying technology, and delivering a positive customer sales experience in a fast-paced environment. The Customer Service Representative role is perfect for someone who values both service and performance.
Customer Service Representative Responsibilities
- Connect with customers to understand their wireless and connectivity needs
- Recommend AT&T wireless products, plans, and service options based on each customer’s goals
- Support the sales process by promoting services and helping customers make confident decisions
- Clearly explain product features, sales pricing, and service benefits in an easy-to-understand way
- Represent AT&T with professionalism and a customer-first mindset
- Use CRM systems to track customer interactions, maintain records, and manage follow-ups
- Collaborate with other Customer Service Representatives to share best practices and support team sales success
Customer Service Representative Qualifications
- Strong communication and interpersonal skills with the ability to build trust with customers
- Previous experience as a Customer Service Representative is a plus, but not required
- Interest in technology, wireless services, and helping customers find solutions
- Background in customer service, sales, or telecommunications is helpful but not necessary
- Goal-oriented mindset with the ability to thrive in a performance-driven environment
- Adaptability in a fast-paced, customer-focused setting
- Willingness to learn new products and stay up to date on wireless offerings
What We Offer Our Customer Service Representative
- Competitive base pay plus uncapped commission opportunities
- Performance-based bonuses and incentives
- Ongoing training and professional development
- Clear advancement opportunities within the company
- National holidays off
The Customer Service Representative position is ideal for individuals who enjoy working with people, solving problems, and building a long-term career in the telecommunications industry. As a Customer Service Representative, you’ll help customers stay connected while growing your skills in both customer engagement and sales. If you’re ready to join a high-energy team and make an impact, we encourage you to apply.
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- Employee discount
- Health insurance
Work Location: In person
