Overview:
Mastro’s Restaurants are renowned for delivering an upscale steakhouse experience defined by premium USDA Prime steaks, fresh seafood, and a sophisticated yet lively atmosphere. Known for exceptional service, elegant interiors, and live music in select locations, Mastro’s blends classic fine dining with a modern luxury feel.
As a General Manager you will oversee all aspects of restaurant operations, including financial performance, team leadership, guest satisfaction, and brand standards. You will be responsible for driving results, fostering a high-performance culture, and ensuring an exceptional dining experience.
Benefits:
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Extensive and well-rounded training program
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Continued career development and growth opportunities
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Generous employee discounts on dining, retail, amusements, and hotels
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Multiple health benefit plans to suit your needs
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Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
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Paid sick leave
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Paid time off
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Monthly discretionary bonus potential
Responsibilities:
- Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
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Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
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Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
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Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
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Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service
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Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews
Qualifications:
- At least 3 years General Manager experience in an upscale / fine dining establishment
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Additional experience in Regional or multi-unit management is preferred
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Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, food safety, service techniques, and guest interaction
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Strong understanding of cost and labor systems that lead to restaurant profitability
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Strong communication and leadership skills combined with advanced computer and math skills
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Stable and progressive work history; Strong work ethic
EOE
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Pay Range: USD $110,000.00 - USD $135,000.00 /Yr.
