PRINCIPLE DUTIES AND ESSENTIAL FUNCTIONS:
Program Leadership & Management
- Provide leadership and oversight of social service programs and initiatives.
- Ensure programs operate in compliance with applicable grant requirements, regulations, and agency policies.
- Monitor program performance and outcomes to ensure achievement of agency goals and contractual obligations.
- Develop and implement policies, procedures, and service delivery standards related to the FCO division.
- Ensure services are delivered in a trauma-informed and customer-focused manner.
- Serve as the FCO liaison for the Family and Community Outcomes Committee.
Grant Management & Resource Development
- Research, identify, and pursue funding opportunities aligned with agency priorities.
- Participate in grant writing efforts and coordinate proposal development.
- Manage awarded grants to ensure compliance with funding requirements and performance expectations.
- Monitor program budgets and expenditures in collaboration with Fiscal staff.
- Prepare grant reports and program performance and outcome reports.
- Develop sustainability strategies to diversify funding and expand services within division.
Strategic Planning & Outcomes
- Participate in agency strategic planning efforts.
- Establish measurable outcomes and performance indicators for FCO programs.
- Analyze program data and community needs to inform decision-making, improve services, and identify opportunities for program enhancements and new initiatives.
- Ensure compliance with ROMA principles and Community Action performance management practices.
- Build and sustain successful initiatives by completing quarterly SWOT analyses of current and new programs/services.
Staff Supervision & Development
- Supervise all FCO team members providing coaching, performance evaluations, and corrective action as needed.
- and provide adequate training to
- Support the hiring and onboarding of new team members.
- Foster a culture of accountability, collaboration, and continuous improvement.
- Identify staff training and professional development needs to ensure program continuity and effectiveness in roles.
- Ensure succession planning and cross-training within programs.
- Develop and maintain training plans for team members within the Family and Community Outcomes division. Review training plans and update in accordance with agency policies, team member duties and responsibilities.
- Document staff performance according to policy and best practices. Address performance concerns as necessary.
Community Partnerships & Advocacy
- Develop and maintain collaborative relationships with community organizations, government agencies, housing providers, schools, healthcare providers, and other stakeholders.
- Represent the agency at community meetings, coalitions, and advisory groups.
- Advocate for policies and initiatives that support low-income individuals and families.
- Strengthen referral networks and coordinate services with community partners.
- Operate as the liaison between Community Action’s 12 county service area.
Housing & Stabilization Services
- Provide oversight of housing stabilization related to homeless prevention, rapid rehousing, and supportive service programs.
- Monitor housing outcomes related to stability, self-sufficiency, and homelessness prevention.
- Support landlord engagement and community housing partnerships related to rapid rehousing and homeless prevention.
Data, Reporting & Compliance
- Ensure accurate data collection, documentation, and reporting in agency systems and HMIS platforms.
- Monitor program compliance through file reviews, audits, and quality assurance activities.
- Ensure timely completion of corrective actions, monitoring responses, and compliance requirements.
- Conduct data quality checks quarterly to identify gaps in documentation
Fiscal Oversight
- Assist in developing and managing program budgets.
- Monitor expenditures and ensure responsible stewardship of public and private funds.
- Review financial reports and make recommendations regarding resource allocation.
- Support efforts to maximize available funding and leverage community resources.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The knowledge, skill, achievements, and/or abilities required or preferred, are listed below. Reasonable accommodation may be made to support individuals with disabilities to perform the essential functions.
Required Qualifications
- Bachelor’s degree in Social Work, Human Services, Public Administration, Nonprofit Management, Business Administration, or related field.
- Minimum of five years’ experience in human services, housing, community development, or nonprofit management.
- Minimum of three years of supervisory experience.
- Experience managing federal, state, local, or private grant-funded programs.
- Experience with grant writing, grant management, and outcome reporting.
- Strong knowledge of poverty-related issues, social service systems, and community resources.
- May not hold or run for a partisan, publicly elected office while working for Community Action.
· Strong understanding of the vision, values, and mission of Community Action. Unless an exemption is granted by the Executive Director, the Director is required to be Certified Community Action Professionals within 5 years of being hired into the position. Other professional certifications may be required depending on the focus area of the Director.
Preferred Qualifications
- Master's degree in a related field.
- Community Action Agency experience.
- Experience with CSBG, ESG/HESG, housing programs, and federal grant compliance.
- Knowledge of ROMA, Results-Oriented Management and Accountability principles.
- Experience utilizing HMIS, Go Engage, or similar case management systems.
- Fluency in Spanish, written and verbal
Knowledge, Skills & Abilities
- Strong leadership and team development skills.
- Excellent written and verbal communication skills.
- Ability to interpret regulations and ensure program compliance.
- Strategic planning and problem-solving abilities.
- Experience analyzing data and using outcomes to improve services.
- Ability to develop and maintain effective community partnerships.
- Strong organizational and project management skills.
- Ability to manage multiple programs, deadlines, and priorities simultaneously.
- Commitment to Community Action values and serving individuals and families experiencing economic hardship.
DRIVING RESPONSIBILITIES:
This position requires the operation of either company owned or company-controlled motor vehicles and will be subject to the standards outlined by the corporate motor vehicle insurance policy.
This position requires travel throughout the service area to attend meetings, trainings, and community events.
Valid driver's license, reliable transportation, and insurability under agency standards.
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Bachelor's degree in social work, Human Services
Education:
Experience:
- Social Service: 5 years (Required)
Ability to Relocate:
- Topeka, KS 66607: Relocate before starting work (Required)
Work Location: In person
