IDR is seeking a Field Technician III to join one of our top clients for an opportunity in Wichita, KS. This is a field-based, senior, QC-focused technician role supporting telecommunications and security system installations, ensuring quality and leading onsite teams to meet industry standards.
Position Overview for the Field Technician III:
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Serve as a lead onsite technician, directing, inspecting, and auditing work performed by other technicians.
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Perform installation and service tasks at customer sites with minimal supervision.
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Train and cross-train technicians and business partners on client and product requirements.
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Provide regular updates, submit deliverables, and support bid and estimate processes.
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Act as a point of escalation for clients, resolving issues or escalating as necessary.
Requirements for the Field Technician III:
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High School Diploma or equivalent.
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2+ years of experience as a Technician II or in a similar role.
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Demonstrated proficiency across multiple key account areas such as Voice, Data, Fire Alarm, Fiber, Burglar Alarm, CCTV, Access Control, Digital Signage, Access Points, and Networking.
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Ability to operate network certifiers and hold certifications like BICSI Installer 2 (Copper & Fiber), OSHA 30, and LIFT.
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Strong communication skills, organization, attention to detail, and problem-solving abilities.
What's in it for you?
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Competitive compensation package.
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Full Benefits; Medical, Vision, Dental, and more!
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Opportunity to get in with an industry leading organization.
Why IDR?
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25+ Years of Proven Industry Experience in 4 major markets.
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Employee Stock Ownership Program.
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Dedicated Engagement Manager who is committed to you and your success.
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Medical, Dental, Vision, and Life Insurance.
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ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
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