Join Our Team as a Trainer!
Are you passionate about developing talent and making a positive impact on the customer experience? We are looking for committed and results-driven professionals to join our team as a Trainer, playing a key role in operational success and employee development.
The Trainer position for the HPHS business plays a vital role in building the capabilities of our employees to deliver high-quality healthcare solutions. The primary responsibility of this role is to design and deliver training programs that enhance the knowledge and skills of our team, ensuring they are well-equipped to effectively serve healthcare providers and hospitals.
Key Responsibilities
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Collaborate with the HPHS leadership team to design, develop, and update training programs aligned with business objectives and industry standards.
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Deliver engaging and effective training sessions, workshops, and seminars for employees at all levels.
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Develop training materials, including presentations, e-learning modules, and instructional guides.
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Ensure team members have a thorough understanding of HPHS products and services, as well as healthcare industry best practices.
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Provide training on regulatory and compliance requirements relevant to the healthcare industry.
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Design assessments to evaluate training effectiveness and provide feedback for continuous improvement.
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Facilitate the onboarding process for new employees, ensuring a smooth integration into the HPHS team.
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Stay up to date with industry trends, healthcare regulations, and emerging technologies to ensure training content remains relevant.
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Perform other related duties as assigned.
Requirements
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Minimum of one (1) year of experience designing and delivering employee training and development programs.
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Previous experience in the healthcare industry or related fields is preferred.
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High school diploma or equivalent is required.
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Certification in training and development is preferred.
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Excellent verbal, written, reading, and presentation skills.
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Fully bilingual in Spanish and English (required).
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Proficiency in instructional design and training content development.
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Knowledge of e-learning tools and Learning Management Systems (LMS).
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Strong interpersonal skills and the ability to work effectively with diverse teams.
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Ability to work independently and manage time effectively.
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Intermediate to advanced proficiency in computer applications and Microsoft Office.
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Availability to work rotating eight (8)-hour shifts in an operation that runs Monday through Friday between 8:00 a.m. and 11:00 p.m. Occasional availability to work weekends and holidays may be required based on operational needs.
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Availability to travel and conduct onsite training when required.
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Possession of a valid driver's license and the ability to meet the company's motor vehicle insurance requirements for work-related driving.
Benefits
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Opportunities for professional growth and career development.
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Training and leadership development programs.
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Paid time off.
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Retirement plan.
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The opportunity to be part of a global organization committed to excellence and innovation.
Location: Onsite in Guaynabo or Mayagüez, Puerto Rico | Hybrid work modality (subject to performance evaluations and operational needs).
Employment Type: Full-Time
We are an Equal Employment Opportunity (EEOC) employer.
