The Hotel Housekeeping Supervisor oversees the housekeeping team to ensure guest rooms and public areas meet established standards for cleanliness, safety, and hygiene. This role includes assigning daily tasks, inspecting rooms, training staff, managing inventory of linens and supplies, and addressing guest requests in a timely manner.
Responsibilities:-
Inspections: Inspect guest rooms, public areas, and back-of-house to ensure high-quality standards.
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Staff Management: Schedule shifts, assign duties to housekeepers, and provide training and performance feedback.
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Operational Oversight: Ensure compliance with safety, sanitation, and brand policies.
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Inventory Control: Manage cleaning supplies, linens, and equipment; coordinate repairs and inventory orders.
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Guest Service: Address guest inquiries, special requests, and complaints promptly.
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Communication: Coordinate with Front Desk and Maintenance departments to handle room turnarounds and repairs.
Qualifications:-
Experience: Previous experience as a hotel housekeeper, with at least 1–3 years in a supervisory role preferred.
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Skills: Strong leadership, communication, organizational, and time-management skills.
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Physical Ability: Ability to walk, stand, lift, and bend for long periods.
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Knowledge: Understanding of cleaning chemicals, sanitation protocols, and hotel software (e.g., Opera).
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Flexibility: Willingness to work weekends, holidays, and varied shifts.
About Company
Set in the historic Washington Education Center building at the base of the 40th Street Bridge, TRYP Pittsburgh | Lawrenceville is a boutique neighborhood hotel located in the center of what TIME and Money Magazines named “The Coolest Neighborhood in America.” Steeped in neighborhood history and adorned with local art, the 108-room hotel is home to two restaurants, a coffee bar, spectacular rooftop city and neighborhood views, and two distinct event spaces for celebrations and events.
TRYP Pittsburgh | Lawrenceville is a local gathering place and a hidden gem destination just 3 minutes from Downtown Pittsburgh, 30 minutes from Pittsburgh International Airport, in the heart of one of the City's most celebrated art, dining, and shopping districts.
