Full-Time Medical Receptionist
Altium Health is an integrated mental health and substance use treatment center located in West Jordan, Utah. We provide individualized, evidence-based care across a continuum of services, including therapy, psychiatric care and medication management, substance use treatment, ambulatory detox, IOP, PHP, TMS, and ketamine therapy. Our approach brings medical and behavioral health services together so patients can receive coordinated care based on their individual needs. We are committed to creating a compassionate, judgment-free environment where patients feel supported, understood, and empowered throughout their recovery and mental health journey.
Altium Health is looking for a dependable, compassionate, and organized Full-Time Medical Receptionist to join our mental health clinic. This position combines front desk, patient support, and new patient intake responsibilities and is an important part of creating a welcoming and organized experience for our patients.
Schedule: Full-Time, 40 hours per week, Monday–Friday
Environment: Medical & Mental Health Clinic
Responsibilities
- Greet and check in patients in a professional and welcoming manner
- Answer phones, direct calls, and respond to patient inquiries
- Schedule and confirm appointments
- Serve as an initial point of contact for new patients
- Assist with new patient intake, including gathering demographic, insurance, and referral information
- Assist patients with intake paperwork and ensure required documentation is complete
- Enter and maintain accurate patient information in the electronic medical record
- Coordinate new patient appointments and communicate with clinical staff
- Assist with referrals, records, scanning, uploading, and other documentation
- Maintain an organized front desk and support daily clinic operations
- Provide general administrative support and assist other departments as needed
- Maintain patient confidentiality and appropriate professional boundaries at all times
Qualifications
Required:
- Strong communication and interpersonal skills
- Professional, friendly, and compassionate demeanor
- Dependable and reliable
- Strong organizational and multitasking skills
- Comfortable working in a medical and mental health environment
- Ability to maintain professional boundaries with patients
- Basic computer skills and ability to learn electronic medical record systems
- Ability to handle confidential information appropriately
Preferred:
- Previous medical, behavioral health, intake, or front office experience
- Experience with scheduling or electronic medical records
- Healthcare customer service experience
- Interest in growing within healthcare or mental health services
The Ideal Candidate
We are looking for someone who is warm, professional, organized, dependable, and genuinely enjoys helping people. The right person will be comfortable working with a variety of patients, able to stay organized in a busy environment, and willing to jump in wherever needed to support the team.
This is a great opportunity for someone looking to build a long-term career in healthcare or behavioral health.
If you are compassionate, reliable, organized, and enjoy making a positive difference in the patient experience, we would love to hear from you!
Pay: $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
