Job Overview
We are seeking an energetic, friendly, and detail-oriented Front Office Customer Service and Sales Assistant to join our dynamic team. In this pivotal role, you will be the first point of contact for clients and visitors, providing exceptional customer support while driving sales and ensuring smooth office operations. Your enthusiasm, organizational skills, and technical proficiency will help create a welcoming environment that promotes positive client interactions and efficient administrative processes. This paid position offers an exciting opportunity to develop your skills in a fast-paced, supportive setting where your contributions truly make a difference.
Responsibilities
- Greet clients, visitors, and callers with professionalism and warmth, ensuring a positive first impression.
- Manage multi-line phone systems, directing calls efficiently and courteously while providing accurate information.
- Handle data entry tasks accurately using productivity software such as Microsoft Office, spreadsheets, and Word processing tools.
- Maintain organized filing systems, manage calendars, and coordinate appointments to support office management activities.
- Assist with sales activities by providing product information, processing transactions, and supporting customer inquiries.
- Support administrative duties including proofreading documents, managing correspondence, and performing clerical tasks such as filing and document preparation, accounts payables.
- Utilize technical tools like QuickBooks for basic bookkeeping tasks and ensure all client communication is handled with excellent phone etiquette.
Requirements
- strong organizational skills.
- Excellent computer literacy with proficiency in Microsoft Office (Word, Excel), spreadsheets, data entry, and productivity software.
- Prior experience with front desk responsibilities or customer service roles demonstrating effective phone communication and client interaction skills.
- Bilingual abilities are highly desirable to serve diverse client needs effectively.
- Familiarity with clerical procedures, filing systems, calendar management, and technical proficiency in office tools such as QuickBooks is preferred.
- Strong attention to detail with proofreading skills and the ability to manage time efficiently in a fast-paced environment.
- Customer service, or office experience that includes handling client communication, organizing schedules, and supporting team operations, will be advantageous.
Join us to be part of a vibrant team dedicated to delivering outstanding service while fostering your professional growth!
Pay: From $13.50 per hour
Education:
- High school or equivalent (Required)
Ability to Commute:
- Pharr, TX 78577 (Required)
Work Location: In person
