Job Summary
The Front Desk Associate at the St. John the Divine Early Learning Center serves as the first point of contact for students, families, staff, and visitors. This position creates a welcoming, professional environment while providing administrative support to ensure the efficient daily operation of the preschool office. The receptionist must demonstrate excellent customer service, strong organizational skills, discretion with confidential information, and the ability to multitask. This is a part-time position and reports directly to the Early Learning Center Director.
Duties and Responsibilities
- Greeting and assisting parents, students, staff, and visitors in a warm and professional manner
- Answer incoming phone calls
- Respond to general inquiries regarding school programs, policies, and procedures
- Open or close the school, depending on the assigned work schedule, ensuring all opening and closing procedures are completed accurately and securely
- Assist with classroom coverage as needed, including providing supervision during staff restroom and lunch breaks to maintain required staff-to-child ratios
- Assist with enrollment paperwork and student registration
- Assist with employment records
- Assist parents with check-in/check-out procedures and general questions
- Notify parents of illnesses, injuries, or if a child has been out for more than 2 days with no parent notification
- Ensure children’s medical records and required documentation remain current and in compliance with Florida Department of Children and Families licensing requirements
- Support school events, community outreach, and special projects as needed
- Copying and distributing notes to staff or parents
- Follow up calls to families that toured
- Maintain and update the school's social media accounts (e.g., Facebook)
- Make copies, file documents, and perform general clerical duties
- Maintain confidentiality of student, family, and personnel information
- Work collaboratively with teachers and Director
- Perform other duties as assigned by the Director.
Required Skills
- Friendly, welcoming, and excellent interpersonal skills
- Exceptional customer service skills
- Dependable and punctual
- Ability to maintain confidentiality and exercise professional judgment
- Professional appearance and demeanor
- Strong problem-solving abilities
- Proficiency with Microsoft Office, Google Workspace, and standard office equipment
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multi-task
Physical & Environmental Requirements
- Ability to lift up to 40 pounds and carry infants/children
- Ability to sit, stand, walk, bend, kneel, push, and pull for extended periods
- Must be able to push evacuation cribs and perform minor cleaning duties
- Work occurs both indoors and occasionally outdoors in a childcare setting
- Reasonable accommodations may be available
Qualifications
- High School Diploma or GED required
- Prior office management or administrative experience in a child care or educational setting is preferred.
- Willingness to complete DCF 45-hour training
- CPR/First Aid certification (or willingness to obtain)
- Florida Background Screening Notice: Employment is contingent upon successful completion of Florida’s required background screening. Information regarding Florida’s Background Screening Clearinghouse and screening requirements can be found @ FL Clearinghouse | Florida Agency for Health Care
St. John the Divine is an Equal Opportunity Employer and does not discriminate on the basis of age, race, religion, color, gender, national origin, marital status, sexual orientation, pregnancy, veteran status, physical disability, or any other characteristic protected by Federal, State, or local laws.
Benefits:
- Employee discount
- Paid time off
- Referral program
- Tuition reimbursement
Application Question(s):
- Will you be able to reliably commute to Jacksonville, FL 32246 for this job?
Work Location: In person
