Functional Area: Quality (QUA)
Career Stream: Operations Quality (OPQ)
Role: Analyst (ANA)
Job Title: Analyst, Operations Quality
Job Code: ANA-QUA-OPQ
Job Level: Temp Contract
Direct/Indirect Indicator: Indirect
Summary:
Quality Analyst is responsible for dealing with the three major phases of Quality Management - Quality Planning/Prevention, Corrective Action, and Continual Improvement and works with a team to achieve all quality KPIs.
Detailed Description:
Performs tasks such as, but not limited to, the following:
- Support the implementation, interpretation, and revision of the site Quality Management System.
- Partner with cell Quality Engineers (QEs) to analyze root causes, execute corrective/preventive actions, and manage Corrective Action Responses (CAR).
- Help formulate, monitor, and execute Quality Improvement Plans (QIP).
- Perform internal audits on products and processes, generate official reports, and issue internal CARs.
- Track progress on improvement actions and audits across processes, systems, products, and suppliers (covering safety, compliance, and ISO industry standards).
- Create documentation for internal quality system procedures, workmanship standards, and work instructions.
- Evaluate, track, and report on internal factory and external customer quality KPIs.
- Promote continuous improvement efforts that deliver value to CLS, customers, and suppliers.
- Advance product expertise and quality capabilities via designated training initiatives.
- Fulfill assignments directed by leadership and contribute to the deployment of quality strategies.
Knowledge/Skills/Competencies:
- Proficiency in quality tools, AS/ISO and IPC standards, and the implementation of Quality Management Systems (QMS)
- Familiarity with manufacturing operations and core quality methodologies, including FMEA, SPC, and 8D techniques
- Solid grasp of continuous improvement frameworks, specifically Lean Kaizen and Six Sigma
- Experience executing internal audits for both processes and products, with lead auditor certification considered a plus
- Competence in leveraging software applications to capture data, analyze trends, and build clear reports
- Strategic understanding of the business unit, including how operational choices impact profitability, product quality, on-time delivery, and customer satisfaction
- Strong communication skills to interact constructively with a broad range of internal and external stakeholders
Physical Demands:
- Repetitive manual movements (e.g., keyboarding)
- Sustained visual concentration on small areas, such as monitors, screens
- Sustained visual concentration on numbers, legal documents
- The job works in a normal office environment with no undue exposure to noise, odors, dust, drafts, etc.
Typical Experience:
- 4 to 6 years of relevant experience.
Typical Education:
- Bachelor's Degree or an equivalent combination of education and experience.
- Educational Requirements may vary by geography
Notes:
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Pay: $30.00 - $35.00 per hour
Expected hours: No less than 40.0 per week
Education:
Experience:
- Quality management systems (QMS): 2 years (Required)
- Lean Kaizen or Six Sigma: 2 years (Required)
- Quality Methodologies: 2 years (Required)
License/Certification:
- Lead Auditor certification (Preferred)
Shift availability:
Work Location: In person
